Web Analytics Manager ( all genders welcome )

Date: 21-Jun-2022

Location: Vienna, AT, A-1120

Company: Paysafe

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading specialised payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualised transactional volume of over US $120 billion in 2021, and approximately 3,500 employees located in 10+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.


Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone regardless of race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.


Vienna based job! Working permit for Austria is required in advance. 


What would be your major responsibilities?


  • Empower the business to use data to make better & more informed decisions 
  • Build a deeper understanding of the behaviour, value & needs of our customers 
  • Analyse customer conversion across the website & app & identify opportunities to improve and optimise it 
  • Provide ideas for product and website A/B tests. Help set them up & analyse results using statistics 
  • Perform all duties of an analytics tool administrator including all site tagging, QA, debugging and configurations, managing account access & user training as requested 
  • Participate in Product & Marketing projects to ensure necessary analytics tracking is set-up and QA tested prior to product feature or campaign launches, as well as analysis & recommendations post-launch 
  • Build interactive reports & dashboards using Tableau, Google Analytics, Google Data Studio 
  • Play a role in building our customer insights strategy and especially the tools and approaches required for customer tracking & analysis across the web and app 


Is this you? 


  • Degree in Business, Marketing, Statistics, Mathematics or Computer Science 
  • 2+ years of relevant experience in analysing customer data, extracting valuable insights, and communicating these to business stakeholders 
  • 2+ years of relevant experience in implementing and customising web and app analytics software (Google Analytics, Adjust, Amplitude, Hotjar) 
  • Deep experience with tag management systems (namely Google Tag Manager) as well as knowledge in JavaScript and HTML 
  • Experience with A/B testing tools (e.g. Optimizely or similar) 
  • Strong communication skills to collaborate with technical and non-technical roles 
  • Full working proficiency in English; German / Spanish is a plus 
  • Independent, collaborative, and pro-active working style 
  • Knowledge of visualization tools (e.g. Tableau or similar) is a plus 
  • Knowledge of SQL or Python is a plus 

Why should you work for us?


  • A promise to ourselves to live the values: Pioneering, Courageous, Open & Focused. Our four values are the heart of everything we do & inspires how we work together.
  • A global community of pioneers who want to impact the payment industry globally
  • An international, diverse & inclusive working environment onboarding people like you!
  • Modern & well-equipped office with excellent public transportation connections in the South of Vienna
  • Flex-time & hybrid working model with up to 3 days of home-office per week combining remote-work & office-days within Austria
  • A lot of initiatives such as Summer-hours, wellbeing afternoons & no-internal meeting days to focus on what is really important for you
  • Paysafe Days to celebrate achievements together during a festive global event
  • An one-day volunteering allowance to support a cause you care about in your community
  • Flexible meal allowance system combining grocery shops & restaurants in Austria up to € 8,- per day
  • International development & career opportunities if you are ready & open for that
  • Competitive annual gross salary starting from € 45.000,-  up to € 55.000,- of course adjustable to your level of experiences & qualifications for the role.
  • A performance driven bonus system is on top of this gross salary! 


Sounds interesting? We look forward to your application!


Vienna based job! Working permit for Austria is required in advance. 

Please find further information on https://www.paysafe.com/en/careers/