People Partner

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

As the primary People Partner for the Austria location, you will have a vital role in providing a sounding board and provide visible, on-the-ground leadership during a period of transformation.  You will be a trusted advisor, coaching and guiding all people managers, driving accountability and a high-performance culture across the organisation. This role is being offered on a fixed-term contract basis.

In close partnership with the People Enablement function your key responsibilities will include (but not be limited to):

Key Responsibilities

• Collaborate with people leaders to develop and implement HR strategies that align with the organisation's overall goals and objectives
• Serve as the local interface to the global People functions, translating global transformation requirements into practical, compliant and credible local implementation activities
• Develop and execute change management strategies, including development of the people implementation and communication plan
• Support and equip leaders to lead through change
• Act as a trusted advisor to the Austrian MDs, managers and employees, providing guidance and support on HR policies, procedures, and Austrian employment laws
• Address and resolve employee relations issues, conducting thorough investigations as necessary
• Communication and collaboration with the Works Council as appropriate
• Ensure fair and consistent application of HR policies and practices throughout the organisation
• Leverage data-driven insights to inform decision-making and continuous improvement of HR practices

What we’re looking for:

• Bachelor's degree (or equivalent) in Human Resources, Business Administration, or a related field preferred
• Resilience and demonstrable experience of managing change in a fast-paced environment
• Proven experience as a strategic People Partner / HR Business Partner or in a similar strategic HR role, preferably in an international / global role
• Strong commercial acumen and the ability to understand and align HR strategies with organisational goals
• In-depth knowledge of HR best practices, Austrian employment laws, and regulations.
• Demonstrated experience in leading or managing large scale change initiatives
• Excellent communication and interpersonal skills, with the ability to build and maintain solid stakeholder relationships
• Must have excellent language skills (written and verbal) in both German and English
• Strong problem-solving and decision-making abilities, with a focus on driving results.
• Demonstrated ability to handle sensitive and confidential information with professionalism and integrity

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.