Your Career Starts Here: Join Our Assessment Center for Customer Relations Executives

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. 

Further information is available at www.paysafe.com.

Assessment Center: June 23, Half-Day Event Until 13:30

Start Date: August 4

Are you ready to take the next step in your career? Paysafe is excited to invite motivated candidates to our Assessment Center for the role of Customer Relations Executive, taking place on Monday, June 23.

This half-day event (ending at 13:30) offers a unique opportunity to:

• Experience what the role is all about through hands-on activities
• Meet your potential Team Leads, Trainers, and Mentors
• Get a real feel for Paysafe’s dynamic, collaborative, and supportive work environment
• Receive a job offer on the same day if you’re among the successful candidates
• If not selected, benefit from tailored feedback and a bonus session on enhancing your LinkedIn profile and interview preparation skills

Please note: Only pre-selected candidates will be invited to the Assessment Center to ensure a strong mutual match and meaningful experience for all participants.

What You Can Expect in the Role:

• Create a positive and engaging customer experience with every interaction
• Provide customer support via phone, email, or chat
• Deliver personalized service while maintaining high quality standards
• Contribute to an energetic and inclusive team culture
• Continuously seek opportunities to improve customer service processes

What We’re Looking For:

• Fluent English (written and spoken)
• Basic computer literacy and experience with Microsoft Office (Outlook, Word, Excel)
• Prior experience in customer service is an advantage
• Strong attention to detail and problem-solving mindset
• Responsibility, ownership, and a proactive attitude
• Willingness to work in a fast-paced, international business environment
• Experience in a global or tech-driven company is a plus

What We Offer in Return:

• A chance to be part of a leading, fast-growing multinational company
• Tailored training and continuous professional development
• Clear career progression paths within a thriving internal team
• A culture that rewards expertise, initiative, and dedication
• A competitive compensation and benefits package, including:
• 25 days annual paid leave
• 4 paid volunteering days per year through Paysafe Giving
• Comprehensive health insurance
• Sports card, team events, employee discounts
• Access to a wide range of technical and soft skills training programs
• A hybrid work model – combining work-from-home flexibility with an average of three days per week in our Sofia office
• A fun, diverse, and collaborative workplace driven by passion and purpose

How to Apply:

Send your CV in English today.
Only shortlisted candidates will be contacted.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.