Third Party Security Risk Senior Manager

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Further information is available at www.paysafe.com. 

The Third-Party Security Risk Senior Manager is an important role within the IT, Information Security and Operations Governance Risk and Compliance function of Paysafe whose primary role is to maintain and mature the organisation’s Information Security Third Party Risk Program.

In this role, you will be responsible for overseeing the continued maturity of our Third-Party Security Risk function, and maturing the development, communication, operation and reporting of third-party security risk processes across a wide range of topics related to IT and Information Security programs of Paysafe.

In addition, you will be responsible for managing customer & business partner queries and due diligence questionnaires regarding IT and Information Security programs and processes operated within Paysafe, ensuring responses are clear and concise and delivered in a timely manner.

What you will do:

• Maintain and continuously improve a risk-based global third-party security framework based upon compliance with regulatory, client contractual and internal governance requirements.
• Operate as the primary IT & Information Security SME for all new third party on-boarding activities including support for contract reviews.
• Manage risk and control assessments for Paysafe’s third party suppliers at onboarding, and throughout the lifecycle of the services and products provided, using information from multiple sources to identify risks and propose proportionate, sustainable and well-considered mitigating controls.
• Tracking and reporting of open third-party risks and issue remediation through to completion, escalating to senior management where required.
• Maintain data, such as risk mitigations and third-party documentation (e.g. policies, audit reports, etc.) within the third-party risk management platform (ServiceNow TPRM).
• Enhance and deliver third-party risk MI and reporting in a timely manner, enabling accountable individuals to make informed, risk-based decisions at a management and executive level.
• Lead the ongoing identification and implementation of improvements to third-party security processes to reflect the changing threat environment and best practice assurance approaches.
• Engaging with key business stakeholders, including Lines of Business, Legal, Privacy, and Vendor Management functions, to raise visibility of third-party security processes and ensure third-party risks are managed effectively and in line with regulatory obligations.
• Ensure responses to customer and business partner
• Lead our Third-Party Security team of subject matter experts, taking responsibility for their professional development and wellbeing.
• Provide quality assurance for the output of the third-party security function.
• Develop intuitive intake processes for queries received from customers and business partners regarding Paysafe’s security and IT controls.
• Develop and execute processes for responding to customer queries regarding our IT & Information Security controls in a timely and comprehensive manner.
• Develop an Information Security Plan document that outlines the measures taken within Paysafe to ensure the confidentiality, integrity, availability, and resilience of the IT systems and information assets.

To be successful you need to have:

• Minimum 3 years of experience leading third-party security assurance within a global/large organisation.
• Ability to lead a high-performing, customer-focussed team across multiple geographical locations.
• In-depth knowledge of all domains within security, in particular in relation to third parties.
• Detailed knowledge of information security risk management best practice & controls.
• Robust knowledge of Information Technology processes, IT infrastructure, systems and software development practices.
• Ability to explain technical complex concepts to non-technical audiences.
• Thorough understanding of information security regulatory compliance and comfortable in handling regulatory enquiries and engaging with regulatory assessments.
• Strong knowledge of information security risk frameworks (ISO 27001, NIST, PCI, SOC 2).
• Good verbal and written communication skills with experience briefing colleagues at all levels of the organisation.
• Experienced in using third party assessment platforms for managing third-party risks.

Skills and Qualifications:

• Professional IT/Security certifications preferred such as CISSP, CISM, CISA or CRISC.
• Bachelor’s level degree in information technology or other relevant discipline.

We offer in return: 

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.