Senior Product Manager

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. 

Further information is available at www.paysafe.com. 

Responsibilities:

• Own and drive the product strategy and roadmap, aligning with business goals, customer needs, and regulatory requirements.
• Analyse market trends, customer behaviour, and competition to continuously evolve product direction.
• Build and defend data-driven cases, and align stakeholders on strategic initiatives and priorities.
• Lead end-to-end product delivery, from discovery and requirements to execution across cross-functional teams.
• Define and prioritise requirements (PRDs) and ensure scalable, compliant, and customer-centric solutions.
• Own customer journeys and funnel performance, identifying drop-offs and optimisation opportunities.
• Use data, customer feedback, and experimentation to drive continuous improvement.
• Own go-to-market readiness and partner with Marketing on campaigns, messaging, and performance tracking.
• Act as a key liaison across Product, Engineering, Commercial, and Operations, influencing stakeholders at all levels.
• Represent the voice of the customer and translate insights into actionable product improvements.
• Define and track KPIs and lead post-launch optimisation to improve product, commercial, and customer outcomes.

Requirements: 

• Bachelor’s degree in a technology-related field, Finance, or Business Administration.
• Proficiency in MS Office, Windows, and web tools.
• Experience with SQL and project management tools is an advantage.
• Fluent English; additional languages are a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Experience or exposure to Agile environments.
• Customer-focused, adaptable, and proactive mindset.
• Experience in business analysis and/or project management.
• Proven track record in defining business requirements, preferably in an Agile environment

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.