Senior Manager, Partners Oversight

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

The Senior Manager, Partners Oversight is responsible for ensuring that all partners operate in full compliance with applicable laws, regulations, and internal policies. This role involves developing and maintaining a robust oversight framework, including due diligence, monitoring partner activities, and collaborating with internal stakeholders to mitigate compliance risks.

What to Expect:

• Organise, manage and coordinate the Global Partners Oversight function and operations across all locations, delegate tasks and supervise their execution.
• Provide team members with strategic leadership and subject matter expertise.
• Ensure that scheduled oversight reviews are adequately and promptly allocated to the team globally, and individual team members, whilst assuming responsibility that those reviews are conducted on time and reports are prepared and shared with Senior Management.
• Lead and maintain a robust and adequately resourced Partners Oversight team.
• Ensure that all partners oversight activities are followed and managed accordingly:
  •  Onboarding: Develop the onboarding and periodic review process for partners, ensuring thorough compliance assessments and risk evaluations.
  •  Monitoring: Develop and execute monitoring plans to assess partner compliance with contractual obligations, regulatory requirements, and internal standards.
  •  Policy Development: Develop and manage partners' risk management policies and procedures.
  •  Issue Management: Identify, investigate, and resolve compliance issues related to partners, and escalate significant risks to senior management.
  •  Training & Awareness: Provide compliance training and guidance to internal teams and external partners as needed.
  •  Prepare regular reports and dashboards on partner compliance status, risk trends, and remediation efforts.            
• Provide the VP Global Compliance Oversight and the Senior Management with quality & timely management information regarding team activities.
• Support the VP Global Compliance Oversight in presenting insights and management information to the Boards and various management committees.
• Support the VP Global Compliance Oversight in corresponding and presenting to the regulators if need, on issues relating to Partners Oversight.
• Spearheaded project and improvement initiatives to scale and uplift the function.
• Foster close and collaborative relationships with 1LoD/2 LoD teams.

To be successful you need to have:

• 5+ years of experience in compliance, risk management, or partner oversight, preferably in a regulated industry.
• Familiarity with e-money and payment services & products
• Strong understanding of different AML/CTF regulatory frameworks
• Excellent analytical, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to analyse issues and develop a problem-solving methodology with minimal guidance.

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.