Senior Compliance Officer, Merchants Compliance

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Responsibilities:

• Steers the risk appetite with regard to the company’s Acceptable Use Policy (AUP), in alignment with the relevant Merchant Risk teams, other Compliance teams and the relevant senior management of the company. Makes sure business line specifics within the merchant portfolio of the company are considered in any AUP updates. 
• Leads Compliance and financial crime advisory work in relation to merchants or corporate partners (incl. new and existing business initiatives) with the view to ensure compliance with internal policies and the regulatory landscape. Reports potential issues and proposes risk mitigation measures to management.
• Works closely with the relevant Risk and Compliance team, as well as other key stakeholders like Product and operational teams to ensure implementation of the Compliance framework and requirements. Works on cases where new products or payment flows are created, as it is ensured that Financial Crime Risk Assessment team is provided with the relevant framework.
• Represents Compliance in projects related to merchants or corporate partners, including new and existing business models, products and/or solutions.
• Contact point for all teams on a group level for merchant compliance topics. Escalation point for the out of policy complex compliance business cases that require assessment and resolution. Escalates to management when necessary and proposes solutions from Compliance standpoint.
• Closely collaborates with the other Risk and Compliance functions to ensure consistency in approach.
• Upon request develops training materials related to Merchant compliance and delivers training to new and existing team members globally.
• Identifies areas for process improvement and drives initiatives to improve processes or implement system solutions related to merchant compliance and financial crime framework.

To be successful you need to have:

• Educational requirements for the position: secondary education
• 5+ years of post-qualification experience in compliance and/or the international financial services industry
• Understanding and expert knowledge of the applicable legal framework for prevention of money laundering and the financing of terrorism, as well as other regulatory issues concerning various types of regulated financial services businesses
• Experience in developing and implementing compliance policies and procedures is preferable
• Experience and understanding of merchant due diligence
• Excellent collaboration and communication skills
• Open-mind and eagerness to challenge the status quo and to deliver top results in close collaboration with the team
• Readiness to work in an international environment with the willingness to travel from time to time
• Computer literacy and business tools knowledge
• Fluency in English

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.