Senior Billing Services Analyst

Date: 19 Sep 2023

Location: Sofia, 23, BG

Company: Paysafe

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.


Further information is available at


What to Expect:

  • Retrieve daily cash settlement reports from various card processors
  • Develop an understanding of the cash settlements process; understanding the information included in the daily cash settlement reports and how the information is ultimately recorded in the general ledger
  • Summarize the daily cash settlement reports into a logical format conducive to general ledger recording
  • Perform a detailed self-review to reduce the risk of errors
  • Review, balance, maintain, report, and track ACH rejects daily
  • Review, balance, maintain, process, and report settlement accounts and rejected fees
  • Maintain and update the Discover Chargebacks Database
  • Post daily Settlement and the Dispositions of Credits
  • Assist in any research from the Risk or Collection Department
  • Prepare recovery deposits
  • Assist department with research requests
  • Assist with various monthly reconciliations
  • Assist with developing and documenting procedures for related activities, implementing controls, and recommending systems enhancements
  • Preparing various reports as needed
  • Assist manager with reviewing settlement reconciliation
  • Work settlement reports (i.e. Portfolio Reporting (Non-, Mis-, Dis- Qual), Pin Debit Removals
  • Analyze and interpret platform and card association notifications and changes to ensure there is no impact on the function
  • Assist with the preparation of necessary reporting required by each sponsoring bank and executive management
  • Timely research of any outages to ensure no monetary impact to the P&L
  • Must be adaptable, flexible, and willing to change without complaint
  • Ability to deal with high-stress situations
  • Performs all other duties as assigned or required
  • In order to meet banking deadlines, occasional overtime may be required, including evenings, and weekends


To be successful you need to have:

  • University level education, preferably in Finance, Mathematics, Operational modeling or equivalent
  • At least 5+ years post graduate work experience (last 2 years in a similar role)
  • Knowledge of Card Scheme (VISA/MasterCard) operations preferable
  • Excellent  command of English language
  • Excellent analytical,  verbal and written communication skills
  • Demonstrated ability to manage multiple priorities
  • Excellent advanced Excel skills, MS office
  • Knowledge and experience in using Operational system
  • An excellent team player with the ability to build strong relationships, working cross function and with teams across the globe
  • Ability to understand end to end processes, identify improvement & simplification opportunities and design and implement standardised solutions.


We offer in return:

  • The opportunity to write the history of a leading and growing multinational company
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card,  team events, company discounts, variety of soft skills, business and technical training programs)
  • Fun and collaborative working atmosphere
  • Flexible working model by combining working from home with office collaboration days.



Are you ready to take your career to the next level?

Send your CV in English.



Only shortlisted candidates will be contacted.


Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know.  We will be happy to help and look forward to hearing from you.