Reconciliation Systems Engineer

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Date: 11 Apr 2025

Location: Sofia, 23, BG

Company: Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Further information is available at www.paysafe.com.

 

The role of Reconciliation Systems Engineer sits in the Finance Systems - IT department of Paysafe. It is part of a larger reconciliation support team. It is a key tech role servicing AutoRek reconciliation application. The successful candidate will also actively support the development, finance, and audit teams, providing systems proficiency and expertise. 

 

What to expect: 

  • First-level application support and application administration 

    • Ensure all requests for support are logged and categorized and SLAs are met; 

    • Ensure the ticketing system is up to date and accurate at all times; 

    • Initial investigations and troubleshoot where possible to resolve issues; 

    • Incident management and escalation to 2nd line support engineers as required. Engage with 3rd party vendors to escalate urgent support issues, and ensure timely support is provided; 

  • Development 

    • Prepare or modify data templates to load complex files from multiple sources; 

    • Integrate new incoming data to ensure automated loading, aggregation, validation, reconciliation and reporting;  

    • Create and manage data feeds, match rules, and set up accounts for existing and new reconciliations; 

    • Manage workflow; 

    • Support the deployment of release and configuration changes following our Change Management procedures; 

    • Participation in audits; 

    • Work with second-level support, QA, business owners and development teams 

    • Finance projects support. 

 

To be successful you need to have: 

  • 5+ years proven experience in finance technology application support role or similar 

  • University degree in Computer Science, programming or demonstrated equivalent level experience

  • Experience in at least one of the following areas: 

    • Rreconciliation tools such as Autorek 
    • Financial Services, or other similar regulated sectors. 
    • Cloud development/integration/administration projects. 

  • Strong analytical and problem-solving skills; strong attention to detail  

  • Good understanding of accounting and reconciliations 

  • Good English verbal and written communication skills 

  • Confident communication across multiple teams 

  • Can work independently as well as in a team environment.  

 

Will be considered an advantage:

  • Experience with SQL 

  • Experience with regular expressions 

  • Experience with Jira/Confluence/Service Now. 

 

We offer in return: 

  • The opportunity to write the history of a leading and growing multinational company  

  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments  

  • Multiple career progression opportunities in a dynamic in-house business  

  • Environment where product expertise, professional and personal commitment are rewarded  

  • Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)  

  • Fun and collaborative working atmosphere  

  • Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model 

  

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. 

  

Send your CV in English. 

Only shortlisted candidates will be contacted for an interview. 

  

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews 

 

Equal Employment Opportunity 

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you