Program Manager, Consumer Delivery

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

We are now looking for a person to join the exciting role of Program Manager within the PaysafeCard & PaysafeCash Consumer Portfolio. In this role, you will lead and oversee the end-to-end execution of strategic initiatives, ensuring they align with our broader business goals. You’ll define program scope, set clear objectives, and deliver impactful results that drive growth and innovation.

What will you do

• Accountable for leading end-to-end complex and large-sized projects/programs;  
• Ability to multitask and handle multiple streams of work in parallel, supporting coordination of multiple projects. 
• Identify and engage stakeholders, ensuring there is a common understanding on the program/project goals, incl. what is in and out of scope; 
• Develop E2E plan and drive execution to achieve OKRs/desired outcomes; 
• Track, monitor and report progress through agreed metrics; 
• Proactively manage change and risk in a program environment with high level of fluidity and agility; 
• Champion an environment that supports an effective teamwork; 
• Identify and remove barriers to positive performance and resolves conflicts; 
• Builds commitment in others and holds team members accountable for assigned tasks and achieving results; 
• Ensure necessary sign-off from business stakeholders before go-live; 

To be successful you need to have: 

• Minimum 5+ years’ experience in project/program management, primarily within Financial Services and working in agile environment. 
• A strong work ethic and proven experience of driving successful time critical projects. 
• Willingness to be hands on working directly with stakeholders and eliciting requirements. 
• Experience of working in a Matrix organization working without direct control of resources and with global geographical spread.   
• Proven influencing and negotiating skills. 
• Strong leadership and organizational skills with excellent communication (written and verbal), time management, project & program planning, people, and team building skills. 
• Experience in developing and executing plans, meeting deadlines, and operating under tight time constraints. 

We offer in return: 

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.