Product Process Analyst

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Further information is available at www.paysafe.com.

The Product Process Analyst is responsible for analyzing, developing, and optimizing processes that drive efficiency and alignment across product management and cross-functional teams. This individual will play a critical role in the Global Product Management team and identify opportunities for continuous improvement to ensure organizational readiness for product launches and ongoing management.

What to Expect:  

• Develop and document new processes that support efficient product development and delivery across all stages of the product lifecycle.
• Collaborate with key stakeholders across departments to understand their needs and pain points, and design processes that address these challenges.
• Foster a culture of innovation and efficiency by encouraging teams to suggest and participate in process improvement activities.
• Serve as the central point of contact for process-related issues, ensuring timely communication and problem resolution between departments.
• Create comprehensive process documentation and maintain a knowledge base that ensures teams have easy access to updated procedures and guidelines.
• Provide training and onboarding for team members on new or revised processes, ensuring they have the knowledge and tools to follow established workflows.
• Identify potential risks in the product development and operational processes, and proactively design mitigation strategies.
• Ensure that processes comply with regulatory standards and product quality benchmarks to avoid legal and financial repercussions.

To be successful you need to have: 

• University degree – Bachelor/Masters
• 3+ years of experience in process analysis, product management, or a related role.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to work across diverse teams.
• Knowledge of Product Lifecycle Management (PLM) and Software Development Life Cycle (SDLC) frameworks and methodologies a plus
• Experience in new product development (NPD) or new product introduction (NPI) a plus
• Working experience in Microsoft Excel, PowerPoint, Atlassian products (Jira and Confluence)
• Strong written and verbal communication skills (English) and compelling presentation skills 
• Experience in the payments industry would be a plus.  

We offer in return: 

• The opportunity to write the history of a leading and growing multinational company 
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments 
• Multiple career progression opportunities in a dynamic in-house business 
• Environment where product expertise, professional and personal commitment are rewarded 
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere 
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model 

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. 

Send your CV in English. 

Only shortlisted candidates will be contacted for an interview. 

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews 

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.