Process Analyst, Compliance

Date: 17 Feb 2024

Location: Sofia, 23, BG

Company: Paysafe

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at


At Paysafe, we strive to continually improve our compliance framework to provide a best-in-class solution to serve our customers whilst improving our oversight and capabilities. We are looking for a candidate to join the Compliance technology team, reporting to the Senior Director of Compliance Technology.


The focus of the role will be to analyze and map our current operational processes and the systems used to support them. Once these processes have been mapped, the candidate will then be heavily involved with prioritization and optimization of the processes.


Working extremely closely with our Product, Engineering, Risk and other departments, the candidate will be expected to take the lead in meetings to identify and prioritize core issues based on clear and understandable metrics, focusing both on customer impact and operational efficiency.



What to expect: 


  • Create process maps for all compliance related processes
  • Quantify the customer impact and resource allocated to each process
  • Lead discovery meetings with relevant stakeholders to identify bottlenecks
  • Suggest improved processes and system upgrades
  • Research third party tools for process improvement
  • Work closely with product and engineering to convey clear requirements



To be successful you need to have:


  • Experience in process mapping with UML
  • Experience and understanding of Microservice design structure
  • Experience with designing scalable systems
  • Experience in dealing with stakeholders
  • Ability to prioritise and work independently
  • Working knowledge of common project management tools (i.e. JIRA, Miro, Lucid charts)
  • (preferred but not required) experience with compliance systems



We offer in return:


  • The opportunity to write the history of a leading and growing multinational company
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business, and technical training programs)
  • Fun and collaborative working atmosphere
  • Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model



Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.


Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here:



Equal Employment Opportunity


Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.