Merchant Due Diligence Analyst

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Responsibilities:

• Carrying out merchant reviews of existing business clients and partners (e.g. checking merchant’s transactions, ownership structure, business model, web page, financial statements, risk exposure, etc.) in accordance with external and internal policies relating to anti-money-laundering regulations and the financing of terrorism acts.
• Participate in ad-hoc account maintenance projects (e.g. license review, regulatory checks, audit requests,  etc.)
• Escalation of potential financial crimes by filing internal Suspicious Activity Reports (SARs) to the relevant departments in a timely manner.
• Staying current with money laundering and terrorist financing behaviors and fraud trends, issues, policies, regulations, criminal typologies, industry best practices, and developing trends. Complete internal trainings in timely manner.
• Participating in developing and testing of new tools and improvements to the existing products, automation.
• Generation of different reports and analysis.
• Communication with merchants, financial institutions and authorities.
• Understanding product specific financial crime risks and provide expertise for appropriate automated or manual solutions to mitigate those risks.
• Identifying and reporting potential weaknesses in processes. Submitting incident tickets and follow through resolutions.
• Participating in internal and external audits / QA to represent team.
• Partnering with the wider risk function and commercial business units on merchant risk related issues.
• Daily, weekly, monthly and ad-hoc reporting for external and internal stakeholders.
• Review and approve changes to merchant accounts where new products or services may be requested.
• Handling of merchant due diligence tasks in accordance with policies and procedures.

To be successful you need to have:

• 2+ years of Merchant Due Diligence experience, preferably in a Financial Institution
• Bachelor's degree desirable/Financial or Law degree preferred
• Merchant Monitoring Experience is a must
• Good understanding of AML/CTF requirements and financial crime risks associated with the range of services in financial services
• Ability to work independently and to liaise with other departments
• Ability to manage processes efficiently, with accuracy and attention to detail
• A recognized AML/Compliance qualification will be considered as an advantage
• Excellent communication skills in English, written and verbal
• Team player adaptable to fast-paced and changing environment
• Good planning, time management and prioritization skills
• Very good knowledge of Microsoft office, especially Excel
• Fluency in Spanish will be considered an advantage

We offer in return: 

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.