Director Product, 3rd Party Products

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. 

Further information is available at www.paysafe.com.

Director, Product – 3rd Party Products is responsible for leading and overseeing Paysafe’s Risk and Compliance framework for 3rd Party Products. This role focuses on maintaining, growing, and transforming our ability for success, as well as driving consolidation of platforms, process optimization & enhancing operational efficiency. This is pivotal to achieving our strategic vision / goals whilst also driving support to the revenue and growth business and making sure we deliver a customer’s frictionless experience.

What to Expect:

• Develop and execute product strategy and roadmap for 3rd Party Products within Defend strategy aligned to Paysafe's Risk and Compliance-aligned vision.
• Streamlining internal processes to improve efficiency, reduce costs, and enhance quality.
• Leveraging data analytics and business intelligence to make informed decisions, optimize processes, and drive data-driven strategies.
• Lead the development and implementation of risk and compliance-focused product strategies.
• Conduct in-depth assessments of existing processes for improvement.
• Design and implement global automated, technology-driven processes for operational efficiency by being a champion of change & innovation in the transformation process.
• Collaborate across departments to align product efforts with OKRs, KPIs, and SLAs.
• Defining clear frameworks for product planning, execution, monitoring, and reporting. 
• Staying updated on industry regulations and ensuring our team adheres to them.
• Monitor market trends, analyse competitive activities, and provide insights and keep management and stakeholders informed about product progress and results Assess and mitigate risks associated with 3rd party vendors and product roadmap for smooth transitions.
• Build and lead a high-performing 3rd Party Products team, providing mentorship and development.

Core Competencies:

• Open, Focused, Courageous, Pioneering.
• Product Management Skills
• Relationship Management Skills
• Communication (Fluent in English)
• Problem Solving
• Change and Innovation
• Collaboration / Negotiation
• Effectiveness Under Pressure
• “Can Do” Attitude 

To be successful you need to have:

• 10+ years of Product Management experience required.
• 5+ years of financial/payment services/technology company experience required.
• A bachelor’s degree in business, finance, managerial studies, or any relevant degree.
• 5+ years of People Management experience.
• A strong understanding of procurement, vendor management and business outcomes affecting products in conjunction with dynamics of 3rd party business relationships, a must.
• Experience working with Confluence, Jira and Miro an advantage but not essential.
• Familiarity with the SAFe framework and methodology an advantage
• An understanding of financial implications, budget management, and cost-benefit analysis is important for evaluating the financial impact of product efforts.
• Data and process-driven decision-making is needed.
• The ability to think creatively and introduce innovative solutions by facilitating the adoption of new technologies and processes to improve efficiency and effectiveness.
• The ability to assess risk by identifying obstacles and having contingency plans in place.

What we offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs) 
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model.

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV  in English. 
Only shortlisted candidates will be contacted for an interview.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.