Compliance Governance Officer

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

What to expect:

• Support in developing, implementing, and continuously enhancing a scalable compliance governance framework by defining clear governance structures, roles and responsibilities, and ensuring alignment with global regulatory expectations
• Develop and maintain governance dashboards, KPIs, and reporting tools to monitor framework effectiveness
• Conduct periodic reviews and assessments of governance processes, identifying areas for improvement
• Support in coordinating governance committees, including preparation of materials, meeting minutes, and follow-up on actions
• Participate in designing and managing the compliance policy framework ensuring that policies are regularly reviewed and updated
• Manage the escalation process for relevant compliance matters relating to merchants ensuring timely resolution and proper documentation
• Participate in developing and maintaining AML/CFT policies and procedures ensuring they reflect current regulatory requirements

To be successful you need to have:

• 1-2 years of professional experience in a similar role
• Extensive knowledge of card payment processing/acquiring and digital wallets
• Experience working within a risk or compliance team and an understanding of the importance of policy and audit functions
• Good knowledge of governance concepts in the financial industry
• Bachelor’s degree in a related field of study or risk management experience in lieu of the degree
• Excellent oral and written communication skills
• Great interpersonal skills, self-motivated, team minded, innovative and experience working across departments
• Ability to work independently without direct supervision and strong sense of responsibility
• Excellent organizational, stakeholder management, and analytical skills
• Fluent in written and spoken English
• Proficient use of Microsoft Office applications particularly Excel, Word, Power Point

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.