Billing Services Analyst

Date: 15-Sep-2022

Location: Sofia, 23, BG, 1784

Company: Paysafe

Paysafe Limited (“Paysafe”) (NYSE:PSFE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of US $92 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments


Further information is available at


The Billing Services Analyst will be responsible for activities related to merchant billing operations. The individual will be responsible to ensure that merchants are billed correctly. You will correspond with internal and external clients, prepare invoices and billing files, and oversee the company's revenue intake.  We are looking for a proactive individual who is quality driven in their approach. This role will work closely with other stakeholders and will have a high merchant impact. You will assist in the preparation of reports and analyzing financial information to identify revenue opportunities and gaps, including daily performance reporting.


Essential Duties:

  • Analyzing all billing procedures and identifying opportunities for improvement.
  • Reviewing billing items and reporting to ensure billing accuracy.
  • Review expense reports to identify gaps.
  • Preparing reconciliation reports and meeting billing deadlines
  • Communicating with clients and other departments, resolving issues, and providing clarifications as needed.
  • Ensuring merchants' billing accounts are set up correctly and according to their requirements.
  • Ability to escalate issues to line managers for rectification / clarification. Key interface between finance and operational departments.
  • Collaborate with accounting personnel in the production of effective, timely financial reporting information.
  • Assist in meeting external and internal reporting deadlines while maintaining the integrity of information.
  • Participate in projects designed to improve organizational effectiveness.
  • Liaise with internal and external parties in relation to audit and tax requirements and deliverables.


Your Profile:

  • High School Diploma or equivalent
  • Experience as a billing analyst or in a similar role.
  • Proficiency in Microsoft Office, data entry, and accounting software programs.
  • Excellent communication and interpersonal skills.
  • Good organizational and time management skills.
  • Ability to work independently and in a team.
  • Strong attention to detail.
  • Ability to prioritize.


Additional benefits:


  • The opportunity to write the history of a leading and growing multinational company;
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments;
  • Multiple career progression opportunities in a dynamic in-house business;
  • Environment where product expertise, professional and personal commitment are rewarded;
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs);
  • Fun and collaborative working atmosphere;
  • Flexible working model by combining working from home with office collaboration days.


Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments, please let us know.  We will be happy to help and look forward to hearing from you.