Partner Specialist, SMB

About Paysafe 

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Your career starts here. Help us build and deliver innovative payment solutions. 

Summary

The Partner Director role develops, motivates, trains and assists outside sales agents daily to help them grow their business and residual income. The duties are generally performed with little supervision; however, they must work closely with senior management to ensure the company is satisfied with the agent’s production.

Responsibilities

• Coaching outside agents on pricing, statement analysis, and closing new business
• Calls on existing sales agents to discuss and promote all related products and services including discussing business conditions, forecasting needs, and developing solutions
• Monitors and analyses relationship results and sales agent activities; determines agent profitability; make recommendations regarding accounts, products, and pricing to drive increased revenue amongst sales agents
• Independently monitors and analyses each sales agent’s portfolios in order to effectively promote and upsell Paysafe’s solutions, grow the existing portfolio and help sales agents to optimize their sales.
• Generate and analyses reports to gauge profitability of sales agents and works with management to identify areas of opportunity for increases revenue
• Remain available for agent inquiries and make outbound calls to agents
• Notify and motivate agents on their weekly goals to help them achieve monthly goal
• Maintaining a close relationship with active and inactive agents
• Coaching on rebuttals, sales tactics, role playing
• Advise agents on Paysafe suite of value-added products and services
• Educate on price structures, pricing and buy-rates, and interchange
• Performs other duties as assigned

Requirements

• Bachelor’s degree in related field of study (Business, Marketing, Finance) or equivalent combination of education and experience in lieu of degree, required.
• Minimum 3 years’ experience in a merchant/partner-facing role, required (payments industry, preferred).
• Proven track record of managing and growing strategic accounts and achieving revenue and retention goals.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical, problem-solving, and decision-making skills.
• Proficient in Microsoft Office, CRM software, Sales Force and other relevant tools.
• Willingness to travel as required.
   

Life at Paysafe:

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.  

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type concerning ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.