New Business Development Director

About Paysafe 

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

New Business Development Director

Position Summary

The New Business Development Director is responsible for identifying, acquiring, and onboarding new Registered Independent Sales Organizations (ISOs), Unregistered Independent Agents, and Referral Partners. This role drives sales growth, profitability, and partner recruitment objectives. Newly engaged partners will secure merchant account opportunities in alignment with acquiring bank relationship guidelines. The Director represents the full portfolio of company products and services to new partners, while potentially specializing in specific solutions or product sets tailored to vertical markets.

Key Responsibilities

• Identify and secure new opportunities with ISOs, Agents, and Referral Partners.
• Achieve or exceed assigned targets for profitable net revenue and strategic objectives within new partner accounts.
• Build and maintain strong, professional relationships with key stakeholders in assigned ISO and Agent accounts.
• Coordinate internal resources—including onboarding, support, service, and management—to ensure successful partner onboarding and alignment with expectations.
• Proactively assess, clarify, and validate partner needs, ensuring the organization can deliver on those requirements.
• Promote and drive adoption of company programs and products among new ISOs, Agents, and Referral Partners.
• Lead strategic planning with partners to maximize mutual revenue opportunities in new relationships.
• Maintain an accurate and up-to-date Salesforce lead database, including timely reporting.
• Provide support to Partner Support teams and other internal stakeholders as needed to sustain strong, long-term partnerships.

Qualifications & Skills

• Bachelor’s degree in a related field such as Business Administration, Economics, or Communication, or equivalent professional experience in lieu of a degree, required.
• Minimum of 5+ years of relevant sales experience, required.
• Strong problem-solving skills, applying professional concepts and company policies to address diverse challenges.
• Ability to exercise sound judgment within established procedures and practices to determine appropriate actions.
• Skilled in engaging with customer executives and product administrators.
• Represents the company at industry events, including trade shows, trade groups, and public speaking engagements (with corporate approval).
• Willingness to travel up to 30%.
• Ability to navigate internal processes to ensure a seamless client experience while optimizing revenue.
• Proficient in coordinating complex legal agreements between partners and internal legal teams.
• Capable of developing revenue models for new partnerships and collaborating with Finance for necessary approvals.

Life at Paysafe: One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type with regards to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.