Merchant Pricing Director

About Paysafe 

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

We are looking for a Commercial Pricing Leader who will run our pricing strategy with a primary focus across our Merchant businesses.

Responsibilities

This role is accountable for developing and executing a comprehensive pricing strategy across all products and services, driving revenue growth and supporting price increase initiatives. The position will lead the optimization and automation of pricing processes, embed governance frameworks, and ensure alignment with commercial objectives. By leveraging market insights, CPQ logic, and cross-functional collaboration, this role will deliver scalable pricing solutions that maximize profitability, enhance customer value, and enable strategic expansion.

• Develop and execute pricing strategies that optimize revenue, align with financial goals, and reflect market conditions, competition, and customer value.
• Enhance pricing policies and governance frameworks, ensuring clear RACI and stakeholder buy-in across departments.
• Design and embed efficient pricing processes, driving automation and scalability for operational excellence.
• Implement and maintain pricing logic within CPQ platforms to enable accurate configuration and streamlined quoting.
• Collaborate with product, marketing, finance, compliance, and other teams to align pricing with user experience and product roadmaps.
• Combine market and competitor analysis to inform pricing decisions and adapt to regulatory changes.
• Define and track KPIs to measure pricing effectiveness and profitability impact.
• Identify and mitigate pricing risks while exploring opportunities for revenue growth, market expansion, and customer retention.
• Develop innovative multi-product pricing models considering transaction types, schemes, funding methods, risk factors, and customer segments.
• Tailor pricing strategies based on enhanced customer segmentation (geography, volume, industry, funding methods).
• Integrate cost drivers (interchange, FX, compliance costs) into pricing models in partnership with finance and operations.
• Communicate pricing strategies and changes effectively to internal stakeholders.
• Lead and mentor pricing analysts to deliver global pricing excellence.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience); Master’s degree preferred but not essential.
• Minimum 5 years of professional experience in related field or industry, including at least 4 years in pricing—ideally with team leadership experience.
• Advanced analytical skills with proven ability to build complex pricing models from scratch, including customer segmentation, pricing structures, and value-based metrics.
• Demonstrated expertise in direct and partner pricing (ISV, ISO, Payfac, etc.).
• High proficiency in Microsoft Excel (for financial modelling) and PowerPoint (for executive-level presentations).
• Ability to translate large datasets into actionable insights and strategic recommendations.
• Strong understanding of card acquiring and payment processing, including interchange and scheme fee structures across US and EU markets.
• Prior experience in the payments industry highly desirable, particularly in card acquiring and SMB-focused merchant pricing.
• Track record of success in leadership roles such as Pricing Manager or Director of Pricing.
• Excellent interpersonal and communication skills with a collaborative, solution-oriented mindset.
• Adaptable and proactive in staying ahead of industry trends and pricing best practices.
• Comfortable operating in a fast-paced, global, and cross-functional environment.
• Familiarity with tools such as VBA, Access, Salesforce, Tableau, or SQL is an advantage.
• Strong alignment with Paysafe’s core values: Pioneering, Courageous, Open, and Focused.
  
  

Life at Paysafe: One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type with regards to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.