Senior Director, Platforms & Venue Development

The Senior Director, Platform & Venues Development is a leader responsible for driving revenue and strategic growth across payments platforms (1) and venues (sports, universities) in the USA and Canada (NA). This role partners with senior leadership to develop and execute high-impact business development initiatives, ensuring alignment with NA market dynamics and regulatory requirements. The Senior Director brings deep expertise and working knowledge in payments platform models (Payfacs, PFaaS, Marketplaces, MoR, Digital Wallet Providers and ISVs), technical providers reselling and referring to companies following these platform models, NA fintech ecosystems, as well as complex sales environments, and a strong understanding of the NA business landscape.

Responsibilities

Strategic Execution in North America

• Implement the business development vision for payments platforms and, tailored to NA market needs and regulatory frameworks.
• Monitor and respond to trends in payments platforms and venues across key NA markets.

Pipeline Management (building and managing)

• Build and manage a robust pipeline of opportunities across payment platform models, venues/universities in NA; ensure effective lead generation, qualification, and conversion.

Payment Platforms Growth

• Identify, evaluate, and support integration of Paysafe assets (across all payment platforms) relevant to North America.
• Drive adoption and market share growth in the North American payments sector, considering local payment preferences and compliance requirements.

Venue & University Sales

• Develop and execute go-to-market strategies for acquiring and expanding relationships with venues (sports, entertainment, conference centers) and universities across North America.
• Lead negotiations and support the sales team in securing key accounts, ensuring compliance with North American data protection (such as CCPA in California, PIPEDA in Canada) and procurement standards.
• Oversee deployment of wallet, e-cash and acquiring solutions, collaborating with local teams and adapting to the diverse cultures and business practices found across North America.

Cash Distribution Network

• Partner with American cash distribution networks to increase adoption of cash products and introduce additional offerings as they are launched.

Market & Competitive Analysis

• Continuously monitor American market trends, regulatory changes, and competitive landscape to identify opportunities and anticipate risks.

Partnership Development

• Cultivate and maintain strategic alliances, joint ventures, and partnerships that enhance the company’s presence in target American markets.

Stakeholder Engagement

• Serve as a primary contact for key American clients, partners, and stakeholders. Represent the company at industry events and conferences across North America.

Product & Service Innovation

• Collaborate with product, marketing, and operations teams to launch new offerings tailored to American payments platform models, venues, and university clients.

Contract Negotiation

• Lead contract negotiations, ensuring favorable terms and compliance with American legal and regulatory standards.

Reporting & Metrics

• Develop and maintain dashboards and reports to track progress against KPIs for payment platforms. venue, and university business development in North America.

Strategic & Operational Leadership

• Set a clear vision and inspire teams to achieve ambitious growth targets across American markets.
• Translate company strategy into actionable business development plans, ensuring alignment with regional objectives.
• Foster a culture of accountability, innovation, and continuous improvement within the team.

People Leadership & Talent Development

• Build, lead, and mentor high-performing, diverse, and cross-functional teams across North America.
• Champion talent development, succession planning, and employee engagement initiatives.
• Promote an inclusive and collaborative work environment, valuing diverse perspectives and backgrounds.

Qualifications & Skills

• Bachelor’s or Educational degree in Business Administration, Finance, Marketing, or a related field (Master’s degree or MBA preferred) or experience in lieu of education.
• 10+ years of progressive experience in sales, business development or strategic partnerships, with significant leadership in payments platform models and/or venue/university sales in North America.
• Demonstrated success in identifying, negotiating, and closing complex deals with companies in the mentioned payment platform models, venues, or higher education, preferably within American markets.
• Strong financial acumen with experience in budgeting, forecasting, and P&L responsibility.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to build, lead, and motivate high-performing, cross-functional teams across multiple locations.
• Solid understanding of payments technology, venue management, and university procurement processes in North America.
• Entrepreneurial mindset with a record of driving innovation and business transformation.
• Ability to travel as required.
• Experience in a fast-paced, high-growth environment.
• Experience with global business development and multicultural teams is a plus.
• Advanced knowledge of CRM, analytics, and business intelligence tools.

Life at Paysafe:

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.  

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type concerning ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.