Workplace Services Assistant

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

Just as Paysafe always focuses on its customers, Paysafe offices focus on our awesome employees. From state-of-the-art construction projects to food and beverages, the Workplace Services team builds environments that keep Paysafers feeling empowered, inspired and energized. We are a team of inquisitive and energetic professionals that are constantly searching for new ways to improve workplace efficiency and make Paysafe a great place to come to work every day.

Our commitment to excellence drives us to continuously improve our workplace operations. We are seeking a positive and enthusiastic Workplace Services Assistant to take on the day-to-day running of our beautiful HQ office in the City of London. The ideal candidate will support with facilities tasks, internal events and help create a safe, efficient, and welcoming environment for all employees and visitors.

This role requires proactiveness and attention to detail as it involves a variety of administrative and operational tasks to ensure the smooth running of workplace services. This role is based on the reception desk and requires office attendance five days a week.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Reception – provide a welcoming first point of contact for visitors to the office
• Handle inbound calls, taking messages and/or transferring calls internally
• Manage mail, deliveries and courier services
• Facilitate office events both internally and externally
• Arrange catering for meetings
• Ensure meeting rooms are maintained and equipped for meetings
• Respond to requests from employees in a timely and efficient manner
• Collating, scanning, archiving and filing of confidential documents
• Assisting with invoicing and purchase requisitions
• Update and maintain office seating plan
• Responsible for reviewing supplier contracts to ensure the best service and rates
• Maintain and improve overall office appearance and function
• Coordinate purchasing and stock levels of office supplies and equipment
• General premises management, ensuring all maintenance requirements are resolved in a timely manner
• Manage access control, pass allocation & security procedures
• Conduct office inductions

What we’re looking for:

• 2-3 years’ experience providing office administration
• Relevant Health & Safety experience
• IT proficient, skilled in Microsoft Office products and Outlook Calendar
• Excellent written and verbal communication
• A self-starter, able to take initiative and prioritize own workload
• Ability to multitask and work with minimal supervision

A snippet of what you’ll get in return:

• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Recruitment.
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Recruitment.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.