VP Salesforce Solutions

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

We are seeking a Salesforce visionary to lead our Salesforce Solutions function, driving enterprise-wide transformation across Marketing, Sales, Customer Experience, Risk and Operations. This leader will establish Salesforce as a strategic enabler, ensuring cutting-edge AI, automation, and digital solutions maximize business impact. 

Leading a team of Salesforce experts, this role will own solution design, best practices, and enterprise-wide adoption, working closely with Product, Engineering, and Business Leaders to deliver seamless, scalable Salesforce solutions. They will also spearhead major transformation programs, leveraging Salesforce solutions and AI technologies to revolutionize customer interactions and operational efficiency. 

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

Salesforce Solutions & AI-Driven Transformation 

• Lead the Salesforce Solutions team, ensuring they are the go-to experts in Salesforce capabilities, architecture, and implementation. 

• Define and execute a global Salesforce strategy, embedding AI-driven automation, digital engagement, and streamlined operations. 

• Drive large-scale transformation initiatives, leveraging the latest Salesforce AI products like Agentforce to redefine customer and operational workflows. 

• Partner with Product and Engineering teams to integrate Salesforce into enterprise solutions, ensuring scalability, automation, and performance. 

Execution & Leadership 

• Lead a high-performing global team of Salesforce solution managers and architects, with burst resources from our SI partners. 

• Ensure Salesforce solutions are expertly designed, implemented, and optimized, delivering measurable business impact. 

• Champion AI, automation, and analytics, driving operational efficiencies and customer engagement at scale. 

Enterprise Stakeholder Management 

• Act as the senior Salesforce authority, influencing C-Level and senior leadership across the organization. 

• Collaborate with Product and Engineering teams to build Salesforce-powered business solutions. 

• Own strategic relationships with Salesforce and key technology partners, ensuring the company stays at the forefront of innovation. 

What we’re looking for:

• Salesforce Expert – 10+ years of enterprise-level Salesforce leadership, with deep expertise in AI-driven automation and large-scale implementations. 

• Mastery of Salesforce Service, Sales, Marketing and Experience Cloud, AI solutions, and enterprise integrations. 

• Proven track record of delivering enterprise Salesforce solutions in collaboration with Product and Engineering teams. 

• Global team leadership experience, fostering technical excellence and innovation. 

• Expert in enterprise integrations, workflow automation, and digital transformation 

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.