Technical Pre-Sales Specialist

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

 It starts here. Have a global impact on the world of payments.

Paysafe is seeking a Technical Presales Specialist to join our Sales Enablement team and play a pivotal role in driving strategic enterprise engagements. As the lead technical advisor in the pre-sales cycle, you’ll partner closely with our Enterprise Sales team and collaborate cross-functionally with Product, Engineering, and Client Delivery to shape and advance complex deals. You’ll act as a trusted consultant are able to uncover client pain points, lead in-depth discovery sessions, and tailor solution narratives to resonate with diverse audiences, from technical architects to executive stakeholders.

You bring technical fluency, executive presence, and commercial insight. Whether you're mapping out architecture on a whiteboard with product leaders or conducting deep-dive technical assessments with clients, you thrive in translating business goals into scalable, secure solutions. You’ll design and deliver custom proof-of-concepts across multiple technologies, build flow-of-funds diagrams, and synthesize technical requirements into compelling solution proposals that accelerate deal velocity and client confidence.

Quickly becoming an SME in Paysafe products and APIs

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Engaged with prospective clients throughout the sales process: understands the client’s business model and objectives
• Ensures that prospective clients’ needs are correctly understood: proposes appropriate product and technical integration solutions for onboarding, processing, funding, reporting etc.
• Ability to create mock data and simulate payment flows for client presentations
• Understands the client’s business goals and translate them into effective technical solutions, and communicate the solutions effectively to both technical and non-technical audiences
• Identifies special requirements by prospective clients: initiates internal discussion around custom requirements and collaborates with product and tech teams to evaluate our ability to meet these requirements.
• Support to functional and technical elements of RFIs/RFPs
• Collaborates with the Enterprise Sales Team to correctly position Paysafe in the sales conversation
• Documents solutions to be used for future reference: Technical and non-technical business process and user flows
• Creates client facing demo applications and contributes relevant content to the developer centre
• Collaborating with cross-functional teams to support product roll-outs and provide input on future feature sets and capabilities
• Tracking all Presales Cases in Salesforce
• Escalating issues and proposing improvements to the Development, Product, and/or Operations teams
• Providing training to other teams as required

What we’re looking for:

Technical Skills:

• Proficient in JAVA, XML, JSON, REST, and SOAP
• Strong SQL skills, including authoring ad-hoc queries
• Experienced with API integration and testing using Postman, Swagger/OpenAPI
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Knowledge of API authentication standards (OAuth 2.0, JWT) and payment security compliance (PCI DSS)
• Skilled in using Git/GitHub, Jira, and Confluence for collaborative development and documentation
• Familiarity with CI/CD pipelines and automated testing frameworks
• Experience creating and managing demo environments for enterprise client presentations

Education, Experiences and skills: 

• University degree in Computer Science, Engineering, Mathematics, or related technical discipline
• 5+ years in a client-facing technical presales, solutions consulting, or technical account management role, ideally in payments, fintech, or enterprise SaaS
• Experience working with payment gateways, eCommerce platforms, and/or retail POS integrations is highly desirable
• Proficient with Salesforce CRM and collaboration tools (Jira, Confluence)
• Ability to translate complex technical concepts into clear business language for diverse audiences
• Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team
• Excellent time management, organization, and planning skills; able to manage multiple priorities under pressure
• Skilled at building trust and influencing stakeholders at all levels
• Collaborative team player who thrives in cross-functional, global environments
• Motivated, innovative thinker who understands the value of process and structure
• Willingness and flexibility to travel for client engagements

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next: 

1. Phone screen with Talent Acquisition
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Talent Acquisition

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.