Head of Strategy and Account Management

Date: 20-Jun-2022

Location: London, GB, E14 5LQ

Company: Paysafe

 

Paysafe Limited (“Paysafe”) (PSFE: NYSE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of US $92 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.  Further information is available at www.paysafe.com  

 

 Note: please speak with your manager, if interested.

 

Paysafe Limited (“Paysafe”) (NYSE:PSFE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of US $92 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments
Further information is available at www.paysafe.com.

 

We are looking to recruit a Senior Product Manager to become part of the Product Team responsible for building and managing  Paysafe’s Embedded Finance psolutions. The selected person will be responsible for transforming customer and business requirements into successful product features and enhancements. This role would also need to work closely with our customers, engineers, business, sales, legal, compliance and operational teams across the Paysafe Group.

 

What will you do:

 

  • Roadmap custodianship: work closely with the Head of Product, Embedded Finance, to draw and co-own the short and long-term product priorities and roadmap. The aim is to create scalable and flexible solutions that are seamlessly integrated by our clients into rich digital user experiences.
  • Product design: Build a deep understanding of the customers’ needs and partner with the product analytics and marketing teams to incorporate quantitative and qualitative data and market research into product iterations and optimization roadmaps.
  • Product requirements:  Work closely with customers to understand their specific needs, propose and validate solutions to address those needs and create product requirements, defining the solution. These requirements must be further detailed and broken down into build specifications to be used by the engineering teams. The person in this role is expected to take initiative in ensuring cross-functional alignment on all key features and enhancements.
  • Development support and delivery responsibility:  the person in this role is expected to work closely with one or more agile teams and will be responsible for the roadmap, designs, specifications and deliverables of this team. This role would also be responsible for acquiring stakeholder sign-off during the requirement capturing and the user acceptance testing phase. From time to time, this role would be required to assist with production troubleshooting and problem resolution as needed in support of the continued success of the product.
  • Product Advocate: gain deep understanding of the Embedded Finance product, educate and ensure new and prospect customers understand and realise maximum value from using our solutions for their use cases.

 

Other roles/ responsibilities

 

  • The people person: maintain strong working relationships within the team, customers, as well as internal stakeholders across various functions
  • The spy: always be on top of the competition to identify unaddressed customer pain-points and market opportunities and recommend enhancements and new features, backed by a strong, data-based, business case
  • The customer’s advocate: always retain strong customer focus

 

To be successful you need to have

 

  • 6+ years of experience in a product management role
  • 3+ years of experience working as a product manager/owner within the Fintech / payments/ banking space across multiple product development stages
  • Experience with B2B/Enterprise SaaS, BaaS, PaaS, WaaS products or other large-scale API products
  • Passionate about and experienced in building products for our clients and their customers, using agile methodologies (including practical, demonstrated knowledge of using Jira)
  • Excellent interpersonal and communication skills (must love interacting with people and working collaboratively)
  • Ability to multi-task and plan, organize and prioritize multiple projects
  • Bachelors or/and Masters in Computer Science or other technical backgrounds

 

What we offer in return

 

  • The opportunity to write the history of a leading and growing multinational company
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
  • Fun and collaborative working atmosphere
  • One of the top 10 best-designed offices in the world

 

Equal Employment Opportunity

 

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.