Senior Payroll & Benefits Advisor

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

It starts here. Have a global impact on the world of payments.

We’re looking for a temporary full-time Senior Payroll and Benefits Advisor to join our Human Resources team in London. In this role, you’ll be responsible for delivering a seamless, end-to-end payroll process for our London and Dublin locations, ensuring the highest level of accuracy and compliance. This position calls for strong analytical skills, an in-depth understanding of payroll principles, and exceptional attention to detail and communication abilities.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Administering all monthly payroll duties e.g. changes to salary, commission, bonuses, processing deductions and checking the payroll for UK and Ireland, ensuring all payroll deadlines are adhered to.
• Processing of payroll administration including, but not limited to, starters, leavers, changes, benefits, shares, commissions etc.
• Administration of pension reporting for 6 UK and 2 Irish payroll entities. Working closely with the payroll providers in all countries to ensure reporting required as needed for Finance team.
• Ensuring the payrolling of benefits is adhered to & preparing P11d data for 23/24, meeting the deadlines set by the HMRC.
• Ensuring SOX Compliance requirements are strictly adhered to.
• Working with and building good working relationships with internal stakeholders e.g Reward team for share payments, Treasury for payment funds, Finance for commissions.
• Collaborate with relevant authorities (e.g HMRC) for audits or information requests, ensuring compliance with company policies, industry regulations, and tax laws.
• Ensuring all payroll queries from internal stake holders are appropriately resolved and settling any issues. Address employee inquiries and resolve issues regarding salaries and payments.
• Maintaining excellent relationship with 3rd party suppliers including liaison with external tax support providers.
• Providing reports and ad-hoc support as required for internal or external clients (e.g. HMRC, Vialto, RSM etc).

What we’re looking for:

• Significant experience of administering payroll within a medium sized organization handling complex payroll queries; experience of SOX highly desired.
• Experience of liaising and partnering with external auditors.
• Good knowledge of the legal aspects of payroll and pensions: PAYE; National Insurance calculations; SSP; SMP and other regulations both in the UK and Ireland.
• Experience in administering international payrolls.
• Must be able to operate independently in a fast-paced environment. Flexibility and adaptability are essential.
• Ability to deal with highly confidential subject matter with discretion, integrity and professionalism.
• A proactive problem-solver with a strong sense of initiative.
• Quality focused with impeccable attention to detail and accuracy of data.
• Excellent team worker and collaborator who is self-motivated, highly organized and positive.
• Excellent interpersonal skills, self-motivation, and a track record of working effectively across functional departments.
• Excellent communication skills, both verbal and written and able to meet deadlines in a dynamic environment with multiple project responsibilities.
• Highly proficient in using the MS Suite of products, particularly Excel.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Talent Acquisition
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Talent Acquisition

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, colour, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.