Senior Manager, Global Sales Commissions

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

It starts here. Have a global impact on the world of payments.

The Senior Manager within the Commercial Finance function is responsible for supporting the commission calculation, tracking, and payout processes globally across Paysafe. This role plays a critical part in ensuring accurate and timely compensation for sales representatives and other employees involved in commission-based compensation plans. The Senior Manager collaborates closely with various teams, including Sales, Finance, and People functions, to maintain transparent and efficient commission operations whilst managing the portfolio of commission schemes.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Manage the timely and accurate payout of commissions to eligible employees.

• Manage commission process in line with best practice, looking to continually improve processes and in line with finance/audit requirements
• Prepare commission payment package, applying the individual scheme rules from different commission based templates
• Prepare presentation materials and review commission analysis with Sales and Finance teams to gain approval
• Provide monthly sales attainment performance and analytics, and narrative on exceptions
• Liaison with Finance, Sales Managers and Sales Representatives on all commission queries, globally
• Provide input into the commissions management process by liaising with partners across the Revenue, HR and Finance Teams
• Work with the local Payroll teams to ensure all payments are made in line with the scheme terms and in line with local deadlines
• Support Sales Managers schemes by calculating or obtaining quotas for new hires, existing employees or modifications to commissions plans

• Validation and processing of manual claims and performing manual adjustments
• Modelling and scenario testing for new and changing schemes

• Maintain sound analytical methodology and performance standards, including effective project planning and confirmation of request specifications, development of error checking methods to validate data integrity, and valuing accuracy in balance with speed to delivery
• Assist with the development and implementation of new procedures and processes to enhance the productivity, efficiency, and workflow of commission activities, including driving process automation leveraging existing templates, databases and BI tools
• Manage a team of 3-4 across the US and Europe

What we’re looking for:

• Bachelor’s degree in Business, Finance, Accounting, or a related field (or equivalent experience).
• 3+years experience as a commission analyst or similar role
• Experience in managing commission programs, preferably in either a finance or sales operations role preferred
• Strong understanding of sales compensation principles, commission structures, and performance metrics.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and identify trends.
• Detail-oriented and highly organized, with a strong focus on accuracy and data integrity.
• Strong Excel skills such as using sumifs, vlookups, xlookups, index/match, pivot tables, VBA/macros, Power Pivot, DAX expressions, array formulas, etc., for report automation and fast/accurate analysis
• Financial service industry experience and/or experience working in a payment processing organization a plus

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:  

1. Phone screen with Talent Acquisition.
2. Video interview with the Hiring Manager.
3. In-person interview with additional stakeholder 
4. Final interview

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.