Senior Director of Pricing, Consumer & Enterprise

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

Senior Director of Pricing, Consumer & Enterprise

Serving all the territories and products Paysafe operates, the successful candidate will be responsible for:

• Enterprise Merchant pricing strategy, policy and initiative ownership.
• Consumer product (Digital Wallet) pricing strategy, policy and initiative ownership.
• Recommending appropriate pricing trade-offs to ensure Paysafe optimise pricing across Enterprise and Consumer products to leverage the 2-sided network.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

Our preferred arrangement is for the job holder to follow a hybrid model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Assisting to develop pricing strategies that align with Paysafe’s financial goals which consider the competitive landscape, market conditions and customer value proposition.
• Conducting market research and analysis to understand customer behaviour, industry trends, and competitors' pricing models.
• Recommending pricing models that consider various payment methods, transaction volumes, risk factors, and customer segments.
• Optimising pricing proposition, execution, and mechanics through the customer lifecycle, from offer, bill and collect.
• Working towards key performance indicators (KPIs) to measure the effectiveness of pricing strategies and regularly reporting on their performance. Analysing the impact of pricing decisions on the company's profitability.
• Assessing pricing-related risks and opportunities, e.g., to win new business, grow transaction volume and mitigate against attrition.
• Ensuring adherence to relevant industry regulations and compliance standards.
• Segregating customers into different segments and tailoring pricing strategies to meet the needs of each segment.
• Collaborating with sales, product, and marketing teams.
• Implementing effective governance structures
• Effectively communicating pricing changes to internal stakeholders and customers.
• Leading a team of pricing analysts and professionals
• Collaborating with finance, operations, product, banking, and schemes teams to understand the cost structures associated with payment processing and factor these into pricing decisions.
• Managing the budget associated with pricing activities and ensuring efficient resource allocation.

What we’re looking for:

• 6+ years of overall experience, with 4+ years of pricing experience in payments, preferably as a people manager of a pricing team. Previous experience in card payments also a plus, either consumer or merchant side.
• A bachelor’s degree within business, finance, and/ or logistics or any relevant degrees. Master’s degree preferred, although is not required.
• CIMA/ ACCA Part-Qualified / Full qualification preferable
• Card Acquiring and Payment Processing knowledge, especially interchange and scheme fees needed.
• Excellent negotiation and presentation skills.
• Proven experience in leadership roles, such as pricing manager or director of pricing
• Deep analytical skill and experience creating complex models to forecast the impact of pricing changes.
• Expertise in quantitative and qualitative customer validation techniques, including surveys & customer interviewing to test customer segmentation, value metrics, pricing models, etc.
• Adaptability skills: The ability to adapt and stay current with industry trends and best practices.
• Extremely competent in using Microsoft Office suite, Excel (financial analysis and modelling techniques) and PowerPoint in particular.
• Knowledge of VBA, Access, Salesforce, Tableau, PowerBI or SQL is a plus.
• Ability to quickly translate large data sets into insights.
• Ability to think creatively and generate novel solutions to business problems
• Willingness to challenge the status quo for the betterment of the business

• Excellent interpersonal skills and the ability to collaborate effectively with various departments and teams.
• Able to thrive in a fast-paced, global, and diverse environment.
• A natural alignment with Paysafe values of Pioneering, Courageous, Open and Focused

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Recruitment.
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Recruitment.

*please note the above may vary depending on the role

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.