Salesforce Marketing Cloud Solutions Manager

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Our offices are currently based in St Pauls, City of London – Closest Tube stations Bank / St Pauls but this role with support flexible working.

The Marketing Cloud Solutions Expert will drive the adoption and technical integration of Marketing Cloud at Paysafe. This strategic and hands-on role requires a proactive approach to enhance our digital marketing and comms capabilities.

What you will do:

• Gather requirements from business stakeholders
• Collaborate with technology leads and architects to assess the feasibility of initiatives.
• Design solutions based on gathered requirements and your own expertise in Marketing Cloud, in collaboration with other technical experts
• Write user stories with detailed requirements, ensuring they are ready for development
• Implement Marketing Cloud solutions, including data modeling, configuration, journey building, and performing analysis and segmentation, while excluding day-to-day operational tasks.
• Regularly update stakeholders on the Marketing Cloud vision and roadmap.
• Act as the Marketing Cloud subject matter expert, assisting partners in identifying improvement opportunities, analyzing complaints and issues, and providing effective solutions.
• Guide more junior team members in Marketing Cloud

To be successful you need to have:

• 5+ years Marketing Cloud implementation experience, with experience in integration and data management
• Experience working with agile development teams and workflows in JIRA, Confluence or similar systems.
• Exposure to MarTech solutions beyond Marketing Cloud is a great plus
• Understanding of core Salesforce CRM (Sales Cloud, Service Cloud)
• Bachelor's Degree.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.