Salesforce Commerce Cloud Solutions Manager

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

 It starts here. Have a global impact on the world of payments.

Salesforce Commerce Cloud Solutions Manager

The Commerce Cloud Solutions Manager will drive the adoption and technical integration of Commerce Cloud at Paysafe. This strategic and hands-on role requires a proactive approach to enhance our Commerce cloud solution.  The role often involves working in cross-functional teams with other roles such as Solution Architects, Technical Architects, QA Consultants, and Project Managers.  You may need to handle customer requirements, customize components, and work with various Salesforce features like promotions, order management, and inventory systems.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Gather requirements from business stakeholders
• Collaborate with technology leads and architects to assess the feasibility of initiatives.
• Design solutions based on gathered requirements and your own expertise in Commerce Cloud, in collaboration with other technical experts
• Write user stories with detailed requirements, ensuring they are ready for development
• Manage the Commerce Cloud backlog and regularly update stakeholders on the Commerce Cloud vision and roadmap.
• Implement B2B Commerce Cloud solutions, including configuring storefronts, checkout processes and pricing
• Developing custom functionalities on Sales Cloud using Apex and Lightning Web Components
• Working with the wider CRM team of product managers, solution architects and development teams
• Act as the Commerce Cloud subject matter expert, assisting partners in identifying improvement opportunities, analyzing complaints and issues, and providing effective solutions.
• Guide more junior team members in Commerce Cloud

What we’re looking for:

• 5+ years Commerce Cloud implementation experience, with experience in integration and data management
• Experience working with agile development teams and workflows in JIRA, Confluence or similar systems.
• Understanding of core Salesforce CRM (Sales Cloud, Service Cloud)
• Bachelor's Degree.

Technical Skills:

• Experience with Salesforce Commerce Cloud (B2B)
• Core Salesforce development: Apex, Lightning Web Components (LWC), SOQL, Batch, and Flows
• Experience using REST APIs and other integrations
• Some frontend development with Javascript (NodeJs, React)
• Git/GitLab or similar version control
• Comfortable working in an agile development environment

These certifications are a great plus:

• Accredited B2B Commerce Administrator
• Salesforce Administrator
• Salesforce Platform Developer I

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:  

1. Phone screen with Talent Acquisition
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Talent Acquisition

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.