IT Category Manager (Data Services, Risk and Compliance)

Date: 19-Mar-2023

Location: London, GB, E14 5LQ

Company: Paysafe

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at


Our offices are currently based in Canary Wharf but as of May 2023 we will be relocating St Pauls, City of London – Closest Tube stations Bank / St Pauls


The IT Category Manager will directly report to the Global Head of Procurement and will be an integral part of the Group Procurement team. You will accountable for the local delivery and execution of procurement and sourcing activity the Risk and Compliance cross categories. You will be responsible for but not limited to category strategy definition, execution and delivery of major sourcing initiatives, lead negotiations on procurements and act as the relationship owner of key Risk and Compliance suppliers globally.

Working with the Group Procurement team and business stakeholders to prioritise and plan activity to best deliver long term sustainable benefits by executing all the key stages of the strategic sourcing process while supporting any operational and day to day management needs. 

This role involves interacting and working closely with other members of the procurement leadership while also working very closely with a number of senior stakeholders in a variety of business/service function across the Group to significantly contribute to measurable cost efficiencies of the Risk and Compliance category. This category represents around $20m per annum of 3rd party spend.


What you will do as IT Category Manager (Data Services, Risk and Compliance)


  • Define the Data Services, Risk and Compliance category strategy that aligns with the business agenda in close collaboration with the SVP Data Strategy and Risk Systems, Global Head of Procurement and key business stakeholders.

    •Own and manage senior stakeholder relationships across various divisions; pro-actively engaging them to define and document business requirements including spend and specifications to build.

    •Plan and execute the designed procurement strategies and sourcing initiatives to deliver measurable and sustainable cost savings. Manage and execute all relevant steps of strategic sourcing process and produce all relevant and required documentation.

    •Delivery of on-going and significant savings throughout the contract and relationship life cycle, underpinned by leadership of incremental cost, service and overall value derivation. Working closely with key suppliers to drive long term value improvements.

    •Manage the timely delivery of the procurement and sourcing initiatives and report accordingly.

    •Support organisation-wide procedures for governance, risk and control that manage, mitigate and minimise risks to Paysafe Group. This will include assuming continuing accountability for decisions through these processes and ensuring on-going monitoring and review of performance.

    •Research and keep abreast with new trends and industry information relevant to business needs.

    •Support the establishment of a new way of working demonstrating the value of Procurement, setting standards, reinforcing the enabling culture and approach and embedding the implementation of category management across the organisation.


What we are looking for


  • Extensive experience (7+ years) of strategic sourcing, with at least 5 years sourcing:
    • Data Services
    • Risk & Compliance tools
    • PaaS & SaaS
    • Software
    • IT Services / Consultancy
  • Experience in a Finance / Regulated industry
  • Experience in BPO Contract Management
  • Experience of effective collaboration and abilty to influence senior stakeholders and strategically important suppliers, especially GDPR & Data Privacy teams
  • Experience of driving innovation with a Data Services partner
  • Understanding of software licensing models and procurement approaches
  • Experience of supplier relationship management
  • Willingness to challenge current practice: seek alternative options and challenge convention
  • Ability to independently plan and execute procurement strategies (in line with business needs)
  • Strong communication skills, both verbal and written: articulate, concise and accurate
  • Analytically strong: comfortable manipulating large volumes of data
  • Self-starter – motivated and disciplined. Can manage their own time well


Our core competencies


  • High level of honesty and integrity
  • Collaborate and foster teamwork
  • Focus on results
  • Take initiative


What we offer


  • Our culture is unique with a work hard, play hard way of life
  • Full range of benefits including RRSP matching, fitness subsidies, and much, much more



Equal Employment Opportunity


Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.