Head of Money Out & Transfers

Date: 01-Sep-2022

Location: London, GB, E14 5LQ

Company: Paysafe

Paysafe is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet and online cash solutions. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

For more information, visit www.paysafe.com

The Role

Paysafe Group is looking for a Head of Money Out & Transfers to be part of our Digital Wallets team responsible for leading our card products Skrill and NET+ performances as well as our external Issuing activity. Furthermore, responsible for Card Partner and Client relationships, operational activities, analysing, and assisting in the development of new features and products. Role will report to SVP Product Development.

 

This role would also need to work closely with our customers, engineers, business, marketing, UX, data and operational teams across the Paysafe Group. 

Key Responsibilities:

  • Manage team of 6 Programme, Product, Issuing, Implementation managers
  • Maintain the Skrill and Net+ card Programmes activities and deploy strategic initiatives
  • Maintain existing external Issuing Programmes and Clients’ relationship
  • Responsible for the Cards and Issuing P&L and growth initiatives
  • Coordinate daily operations with relevant stakeholders
  • Manage external partners relationship (schemes, issuers, processors, manufacturers)
  • Ensure Programme compliance with local regulators and schemes
  • Creating/leading the reporting procedures
  • Determining and describing the need for improvements; communicating them internally and externally (with the respective providers)
  • Help with launching new Programmes, extend to new geographies where opportunities are in line with industry trends
  • Preparing reports and recommendations for improvement of UX and increase our revenues
  • Follow up on our metrics and KPI’s on daily basis
  • Support Finance with: Invoices validation, forecast, budget, purchase orders…
  • Support Marketing roadmap and campaigns activities
  • Maintain ongoing relationship and weekly calls with internal stakeholders include but not limited to Product, DevOps, Service Delivery, BI, Risk, Chargeback, CS, VIP, Reconciliations, Finance teams
  • Ensuring all customer-facing departments are prepared to accept new projects, products, processes
  • Supporting ad-hoc projects

Requirements

  • Strong knowledge and background within the online payments industry with a focus on the prepaid cards and issuing sectors
  • Expert powers of communication, negotiation, and the ability to influence and motivate at all levels
  • Proven experience in successfully managing and launching new innovative products
  • A good technical and project management understanding of how complex products are developed
  • Strong analytical capabilities with finance, data and statistics, the ability to evaluate and interpret complex data
  • +5 years of experience in working as a card Programme manager, project manager, business analyst, product manager, or similar roles
  • Experience with internal & external partners management
  • Experience in leading projects and operations management
  • Business, IT or Analytical degree (bachelor or master)
  • Strong skills in Microsoft Excel & PowerPoint
  • Excellent interpersonal and communication skills (must love interacting with people and working collaboratively)
  • Passionate about cards

We offer

  • Opportunity to help write the history of a leading multinational company.
  • Tailor-made training and ongoing development to help you get on the cutting edge of online payments.
  • Merit-based career progression in a fast-growing organization.
  • Environment where product expertise, professional and personal commitment are rewarded.
  • Competitive remuneration package which recognizes and encourages service excellence.
  • Collaborative working atmosphere.