European Benefits Manager

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

It starts here. Have a global impact on the world of payments.

We are seeking a highly skilled and experienced European Benefits Manager to join our rewards Center of Excellence (COE) team based in London. This individual contributor role will be responsible for designing, implementing, and managing employee benefits programs. The ideal candidate will bring deep expertise in global health and welfare programs within European markets, compliance requirements, and global benefits.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Benefits & Retirement Expertise: Oversee the design, administration, and compliance of global health & welfare benefits, and leave programs.
• Global Benefits Management: Provide guidance and oversight on international benefits programs, ensuring alignment with company strategy, competitive positioning, and local regulatory requirements.
• Vendor & Stakeholder Management: Partner with external benefits providers, brokers, and internal stakeholders to ensure effective program execution and service delivery.
• Compliance & Governance: Ensure adherence to regulatory requirements for health and welfare benefits.
• Benchmarking & Program Optimization: Conduct market research, benchmarking, and cost analyses to enhance the competitiveness and efficiency of global benefits offerings.
• Employee Communications & Engagement: Develop and deliver clear, concise benefits communications to employees, improving program understanding and utilization.
• Annual Enrollment Leadership: Drive the planning and execution of benefits open enrollment and support global renewal cycles.
• Data Analysis & Reporting: Utilize analytics to assess plan performance, track trends, and provide data-driven recommendations to senior leadership.
• Cross-Functional Collaboration: Work closely with HR, Legal, Finance, and Payroll teams to ensure seamless benefits administration and integration with company policies.

What we’re looking for:

• Bachelor’s degree in HR, Business, Finance, or a related field preferred; advanced degree or certification (CEBS, or CBP) preferred.
• 7+ years of experience in benefits administration, with a strong focus on global benefits and retirement programs.
• Expertise in benefits plan administration, including compliance, plan audits, and vendor management.
• Preferred to have an understanding of global benefits frameworks, with experience supporting international markets.
• Proven ability to analyse data, manage budgets, and optimize benefits program effectiveness.
• Exceptional project management and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder engagement skills to interact with employees, leadership, and vendors.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone Screen with Talent Acquisition
2. Video Interview with Hiring Manager
3. Onsite Interview to see the offices and meet additional stakeholders .

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.