Senior Product Manager

Location: Hybrid (Work from home + 3 days per week at our office)

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

The Senior Product Manager for LATAM plays a critical role within Paysafe’s Product organization, driving the development and optimization of payment solutions tailored for Latin America. This role focuses on delivering innovative, secure, and scalable Alternative Payment Methods (APMs) and localized payment experiences for merchants across LATAM markets.

You will work closely with internal teams and external partners to define product requirements, manage integrations, and ensure compliance with regional regulations. This position requires strong expertise in LATAM payment ecosystems, technical product management, and data-driven decision-making. You will leverage insights to improve transaction success rates, enhance merchant experience, and support revenue growth.

Role Remit

• Define and manage the LATAM payment solutions roadmap, ensuring alignment with Paysafe’s strategic objectives.
• Gather and analyze merchant requirements to design features that optimize payment flows and transaction performance.
• Collaborate with Engineering, Risk, Compliance, and Commercial teams to deliver secure and scalable payment solutions.
• Manage integrations with local payment providers, wallets, and bank transfer systems, ensuring timely delivery.
• Ensure compliance with regional regulations and consumer protection standards.
• Conduct market research and competitive analysis to identify trends and inform product strategy.
• Monitor KPIs such as transaction success rates, cost efficiency, and fraud metrics to drive continuous improvement.
• Support go-to-market activities and provide product expertise to internal stakeholders and merchant partners.
• Document product requirements, workflows, and technical specifications clearly and concisely.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or related field, required; or additional experience in lieu of education, required.
• 5+ years of experience in product management, required. Experience within payments or fintech, preferred.
• Fluency in English and Spanish, required. Fluency in Portuguese is a plus.
• Strong understanding of LATAM payment ecosystems, including APMs, digital wallets, and regulatory frameworks.
• Hands-on experience with integrations for local payment providers and wallets.
• Familiarity with transaction lifecycle, fraud prevention, and dispute management.
• Exceptional communication and influencing skills, with the ability to engage stakeholders at all levels.
• Experience optimizing payment flows for APMs in LATAM markets.
• Technical fluency in APIs, webhooks, and payment architecture.
• Knowledge of fraud prevention tools, tokenization, and dispute management workflows.
• Strong analytical mindset with experience in KPI tracking and performance improvement.

Why work at Paysafe?

• Career Growth: We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.
• Employee Benefits: In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec-Mar), a birthday day off, and more.
• Work-Life Balance: We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.