Product Manager

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Summary

We’re seeking a strategic, collaborative, and results-oriented Product Manager to lead the vision, development, and go-to-market execution of Paysafe’s White-Labeled Wallet offering across key industry verticals. This role plays a pivotal part in shaping product strategy through inclusive market research, building deep vertical expertise, and driving innovation that reflects the diverse needs of our users and partners.

You will oversee the entire product lifecycle—from identifying new opportunities and enhancing existing solutions to managing implementation, support, and responsible sunset planning. A core focus will be on driving sustainable revenue growth and optimizing costs, while ensuring the product delivers value across varied markets.

This role also involves gathering and sharing competitive intelligence, customer insights, and stakeholder feedback to inform strategic decisions and foster continuous improvement. If you're a forward-thinking product leader passionate about fintech innovation and inclusive design, this is a unique opportunity to shape the future of Paysafe’s wallet solutions.

This position is based in Lima, Peru, and follows a hybrid work model—offering a balanced schedule of three in-office days and two remote workdays per week.

Key Responsibilities

• Lead the regional expansion of the PagoEfectivo Wallet, scaling from Peru into new LATAM markets while strengthening the visibility of both the PagoEfectivo and Paysafe brands.
• Analyze market trends and users need to identify business opportunities in financial services and digital wallets, with a focus on accessibility and inclusion across diverse LATAM communities.
• Collaborate cross-functionally with engineering, design, marketing, and business development teams to ensure successful product launches in multiple countries.
• Partner with UX/UI teams to deliver intuitive and inclusive user experiences, incorporating feedback to continuously improve the wallet and its white-label solutions.
• Define and prioritize product features based on customer insights, regional trends, and strategic goals, ensuring transparency and alignment across the organization.
• Lead project management efforts for new market entries, establishing collaborative processes across Paysafe and its subsidiaries in fast-paced environments.
• Develop and execute go-to-market strategies, including operational support, merchant onboarding, channel activation, and sales enablement, positioning PagoEfectivo as a flagship product in LATAM. 

Key Competencies:

• Demonstrates a strong commitment to Paysafe’s core values, including integrity, honesty, and respect for diverse perspectives.
• Brings proven experience in scaling digital wallet products across international markets, with a focus on LATAM and inclusive financial access.
• Experienced in project management, including leading multi-country launches and working across culturally diverse teams.
• Excels in analytical thinking and cross-functional collaboration, translating complex market dynamics into clear, actionable strategies.
• Strategic mindset with solid business acumen, particularly in payouts, wallets, and cross-border money movement, with a user-centric approach.
• Build strong relationships across internal and external stakeholders, including merchants, regulators, and cross-functional teams, fostering trust and mutual success.
• Communicates effectively across all levels, with excellent verbal, written, and presentation skills, including executive-level engagement.
• Thrives in fast-paced, high-growth environments, embracing change and promoting adaptability and resilience within teams. 

Experience and Education:

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience; Master’s degree is a plus but not required.
• Minimum of 3 years of experience in product marketing or product management, with a focus on delivering user-centered solutions.
• Experience in Financial Services or Payments, ideally with exposure to digital wallets, payouts, or embedded finance, and a passion for financial inclusion.
• Proven success in launching or scaling products in LATAM, with an understanding of regional market dynamics and customer needs.
• Comfortable working with data and decision-making tools, including proficiency in Microsoft Office (Excel, PowerPoint, Word), and openness to learning new platforms.

Why work at Paysafe?

• Career Growth: We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.
• Employee Benefits: In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec-Mar), a birthday day off, and more.
• Work-Life Balance: We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.

Equal Employment Opportunity

Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist you and look forward to hearing from you.