Payment Team Manager LATAM

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Position to work hybrid in Lima, Peru. 

Important attached CV in English.

Role Purpose

The Payment Team Manager LATAM oversees the operational execution of daily payments, reconciliation, merchant onboarding, and payment-related processes across the LATAM region. The manager ensures accuracy, compliance, team performance, and business continuity while serving as the main operational escalation point for LATAM Payments.

 Key Responsibilities

1. Daily Payments Operations

• Manage and oversee daily payments to Merchants, Shoppers, and Vendors.
• Ensure payments are processed accurately and successfully.

2. Bank Account Reconciliation

• Oversee and perform daily bank reconciliations for accounts under responsibility.
• Manage No Bank processes, coordinating with banking entities for recovery.

3. Monthly Closing Activities

• Prepare SOX‑compliant reconciliation reports.
• Report bank statements, reconciliation worksheets, fees, and transfer‑related expenses in coordination with Accounting.

4. Merchant & Partner Onboarding Support

• Conduct bank transfer tests for newly onboarded merchants or bank account updates.
• Monitor merchant payment frequency and ensure correct operational setup.

5. Support for New Products & Wallets

• Monitor and support Brazil–Skrill Wallet processes, including reconciliation and safeguarding funding.
• Support payout wallet reconciliation and reporting for LATAM partners.

6. Team Leadership & Stakeholder Collaboration

• Act as first point of contact for any payment method issues.
• Participate as stakeholder in Local Payment Methods (LPM) and banks, Crypto initiatives, and daily operational escalations.
• Attend where required senior management meetings with VP/ Act as deputy when required.
• Train new joiners and upskill team members on new products or process changes.

7. Hiring, Coaching & Performance Oversight

• Provide input on hiring decisions, candidate evaluation, and salary benchmarking for LATAM Payments Analyst roles.
• Offer feedback on team language capability and work quality.

8. Budget Alignment & Salary Benchmarking

• Partner with HR (People Partner, Rewards, TA) to ensure market‑aligned salary ranges, recruit approvals, and compensation recommendations.

9. Cross‑functional Collaboration

• Collaborate with stakeholders across Finance, Sales, Product, Accounting, and Banking Operations on payments‑related topics.

10. Compliance & Audit

• Ensure payment operations follow SOX controls, compliance guidelines, and audit requirements.

Key Skills & Competencies

• Strong knowledge of LATAM payments flows
• Excellent reconciliation and operational risk understanding
• Cross‑functional communication skills
• People leadership, coaching, and escalation management
• Ability to operate under tight SLAs and regulatory frameworks
• Proficiency coordinating with bank partners and internal stakeholders
  (derived from responsibilities above)

Why work at Paysafe?

• Career Growth: We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.
• Employee Benefits: In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec-Mar), a birthday day off, and more.
• Work-Life Balance: We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.

Equal Employment Opportunity

Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist you and look forward to hearing from you.