VP Merchant Platform

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

It starts here. Have a global impact on the world of payments.

We are seeking an experienced VP, Merchant Platform Owner to lead the strategy, innovation, and execution of our critical platforms—whether a merchant eCommerce platform, 3rd party partner solution, or risk/fraud infrastructure. This role will shape the future of these platforms, ensuring scalability, reliability, and seamless integration, all while aligning with broader business objectives. You’ll work cross-functionally with technology teams, architects, product leaders, and external partners to drive transformative solutions that empower businesses and enhance customer experiences.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location.. 

Key Responsibilities:

• Define and drive platform strategy & roadmap, ensuring alignment with evolving business needs, customer expectations, and market trends.
• Spearhead platform governance, scalability, and performance, maintaining security, compliance, and seamless integrations across the ecosystem.
• Partner with technology, engineering, and architecture teams to prioritize technical investments and platform innovations.
• Enable product teams, partners, and stakeholders by providing robust platform capabilities, APIs, and scalable tools to drive sustained growth.
• Leverage data insights, market research, and user feedback to continuously optimize platform functionality and enhance future applications.
• Ensure compliance, risk management, and operational excellence, collaborating closely with fraud prevention, finance, and regulatory teams to uphold integrity

Qualifications & Experience:

• Bachelor’s degree in related field of study (ex. Business Administration, Computer Science, Engineering) or equivalent combination of education and experience in lieu of degree, required. MBA or advanced degree is a plus.
• 10+ years of experience in product or platform management, required; experience within fintech, payments, eCommerce, or risk/fraud solutions, preferred.
• Deep expertise in platform architecture, APIs, cloud infrastructure, and seamless integrations.
•  Proven track record of leading cross-functional teams in an agile environment while fostering innovation.
• Ability to balance business strategy with technical execution, driving impactful solutions and measurable success.
• Strategic thinker with strong analytical skills, problem-solving capabilities, and a data-driven mindset.
• Exceptional communication, leadership, and stakeholder management skills, with the ability to influence and inspire across all levels of the organization

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.