Technology Coordinator

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

Position Overview:

Paysafe is currently looking for a Technology Coordinator to join our People Enablement team. You will support the tools and processes that power Legal and People operations. You will keep data accurate, maintain documentation and trackers, support reporting, and help with testing and releases. You will partner with Legal, People, and Technology teams to resolve issues, improve workflows, and ensure smooth day to day operations. This role is based in Jacksonville, Florida and offers a flexible hybrid work environment where you will have a blend of remote working days and in office days during the week.

Key Responsibilities

• Support Legal and People technology platforms including Luminance and HiBob
• Enter, validate, and audit data to maintain accurate records across systems
• Support system updates and releases by completing testing, documenting changes, and assisting users
• Maintain trackers, logs, and process documentation for Legal and People workflows
• Produce recurring reports, dashboards, and metrics to support business needs
• Prepare data for reporting and support Power BI dashboards and refreshes
• Support simple automation work in Power Automate and Power Apps with guidance
• Provide first level support for user questions, triage issues, and coordinate escalation as needed
• Complete operational tasks that support Legal and People technology processes
• Support ad hoc reporting and administrative tasks as required

Required Experience

• Bachelor’s degree completed in Business, Legal Studies, Human Resources, Information Systems, Analytics, or a related field
• 2  to 4  years of professional experience is preferred
• Strong Excel skills including sorting, filtering, and basic formulas
• Strong attention to detail, organization, and follow through
• Clear written and verbal communication skills
• Ability to manage multiple tasks and deadlines in a global environment
• Curiosity and willingness to learn new systems and improve processes

Optional but helpful

• Exposure to Luminance, SuccessFactors, HiBob, Power BI, Power Automate, or Power Apps

Life at Paysafe: 

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type with regards to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.