Sales Solution Architect

About Paysafe 

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. 

Your career starts here. Help us build and deliver innovative payment solutions. 

Summary

A Pre-Sales Solution Architect plays a crucial role in the sales process, providing architectural, product expertise and technical guidance. You will partner with enterprise sales teams to provide technical expertise and support throughout the sales process. This role involves understanding customer requirements, designing tailored solutions, and ensuring that the proposed solutions meet the customer’s business needs and technical specifications.

This is a hybrid position based in our Jacksonville, FL office, with an expectation of working onsite three days per week.

Responsibilities:

• Develop solution architecture frameworks to support sales initiatives.
• Provide pre-sales technical expertise through technical leadership and consultation.
• Engage with customers to understand their needs and propose customized solutions.
• Work closely with sales teams to develop solution sales execution plans.
• Act as a technical liaison between customers, pre-sales, and product managers.
• Assist in developing new features/solutions in line with sales execution plans, including maturity assessments and business case ROI.
• Participate in executive engagement and solution workshops.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field of study; Master’s degree preferred
• 8 plus years of experience in a pre-sales or technical consulting role
• Knowledge of payments, acquiring, merchant processing, digital assets
• Familiarity with competitor solutions
• Proven track record of designing and implementing expertise-level sales solutions
• Ability to work collaboratively cross organizationally or with partner teams

Life at Paysafe:

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.  

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type concerning ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.