Product Manager

About Paysafe 

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Your career starts here. Help us build and deliver innovative payment solutions.  

This role is based in Jacksonville, Florida and offers a blend of 3 in office working days and 2 remote working days during the work week. 

Summary:

We are seeking a results-driven Product Manager for Card Issuing to lead the strategy, roadmap, and execution of our issuing products across. This role is responsible for driving innovation, ensuring regulatory and compliance alignment, and delivering seamless partner and cardholder experiences. You will work closely with cross-functional teams—including Operations, Compliance, Development, Risk, Finance, and Partnerships to deploy and scale industry-leading issuing solutions.

Key Responsibilities

• Define and own the product vision and roadmap for card issuing, aligned with business objectives.
• Identify market opportunities and competitive differentiators to grow market share.
• Build strong business cases for new initiatives, including revenue projections and cost analysis.
• Translate customer, partner, and market needs into detailed requirements and user stories.
• Partner with Engineering and Operations to deliver scalable, compliant, and innovative card products.
• Lead the product lifecycle from ideation to launch, including go-to-market readiness and post-launch optimization.
• Collaborate with Compliance, Risk, and Finance teams to ensure regulatory alignment and sound financial performance.
• Act as subject matter expert for issuing products internally and externally.
• Support Commercialization, Sales and Marketing with product positioning, collateral, and client engagements.
• Drive adoption and revenue growth through pricing strategies, feature enhancements, and customer experience improvements.
• Monitor product KPIs, profitability, and operational performance, making data-driven recommendations.
• Manage vendor and partner relationships critical to card issuance and processing.

Qualifications

• Bachelor’s degree in related field of study (ex. Business Administration, Computer Science, Engineering) or equivalent combination of education and experience in lieu of degree, required.
• 5+ years of product management experience, required, preferably in payments, card issuing, fintech, or financial services.
• Strong understanding of card issuing (prepaid, debit, credit), BIN sponsorship, card processing, and network (Visa, Mastercard) requirements.
• Proven ability to develop product strategies and deliver results.
• Strong analytical and financial modeling skills.
• Excellent communication, stakeholder management, and presentation abilities.
• Familiarity with compliance (KYC, AML, PCI-DSS) and regulatory considerations in issuing.

Life at Paysafe:

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.  

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type concerning ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.