Principal Product Manager

Overview

We are seeking a Principal Product Manager for Skrill—a senior, highly strategic leader responsible for driving enterprise‑critical product initiatives and shaping Paysafe’s long‑term platform direction. In this role, you will leverage deep domain expertise, strong cross‑functional leadership, and the ability to influence decisions at the highest levels of the organization. You will define the product vision for complex, multi‑team capabilities and guide Product Managers and Engineering leaders to deliver scalable, innovative payment solutions.

This position is ideal for someone who operates as a thought leader, a strategic problem solver, and a connector across organizational boundaries. The role follows a hybrid work model, requiring three days per week onsite in our Jacksonville, Florida office.

Key Responsibilities

Strategic Product Leadership

• Own the long-term strategy for a major platform capability, cross-product domain, or enterprise-level initiative.
• Build and champion a clear vision that aligns to Paysafe’s multi-year business goals.
• Identify market shifts, emerging technologies, and regulatory trends to shape proactive product evolution.
• Develop high-impact business cases to secure executive alignment and investment.

Cross-Functional Alignment & Influence

• Act as a senior partner to Engineering, Architecture, Compliance, Risk, Operations, and Commercial Leadership.
• Drive alignment across multiple product lines, ensuring cohesive prioritization and technical direction.
• Present strategy, progress, and recommendations to senior leadership and executive teams.

Complex Program Leadership

• Break down large, ambiguous problem spaces into clear, actionable initiatives for multiple teams.
• Guide Product Managers and Product Owners in defining epics, features, goals, and dependencies.
• Anticipate organizational, technical, regulatory, and operational challenges early and create mitigation strategies.
• Ensure cross-team delivery success for mission-critical initiatives.

Customer, Market & Industry Expertise

• Deeply understand customer needs, competitive dynamics, partner ecosystems, and payment industry trends.
• Establish the problem definition and strategic framing for entire product domains.
• Represent Paysafe externally with partners, clients, and industry groups as a domain expert.

Technical & Architectural Leadership

• Partner with engineering and architecture to define and evolve platform capabilities, integration strategies, and technical roadmaps.
• Ensure long-term scalability, reliability, and compliance considerations are embedded in product direction.
• Challenge technical and business assumptions to guide sustainable solutions.

Thought Leadership & Mentorship

• Mentor and coach Product Managers, Senior Product Managers, and Product Owners across the organization.
• Elevate product management standards, tools, and processes.
• Contribute to product culture, organizational development, and strategic planning.

Qualifications

• Bachelor’s degree in Business, Economics, Engineering, Computer Science, or a related field, required (or additional experience in lieu of education); MBA preferred.

• 10+ years of experience in product management, with deep experience in payments, fintech, or large-scale B2B platforms.
• Demonstrated success defining strategy and delivering complex, cross-functional product initiatives.
• Strong ability to influence and communicate with senior executives.
• Advanced understanding of payment systems, risk, compliance, APIs, platform architecture, or related technical domains.
• Exceptional strategic thinking, structured problem solving, and analytical ability.
• Experience mentoring PMs and driving product excellence across teams.

What You Bring

• A visionary mindset with the ability to turn ambiguity into a clear, compelling product direction.
• Deep expertise in payment industry dynamics, regulatory shifts, and customer needs.
• Strong leadership presence and the ability to influence without authority.
• A passion for elevating the practice of product management at Paysafe.
• High ownership, accountability, and a track record of driving meaningful business impact.