People Enablement Coordinator

About Paysafe 
Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Your career starts here. Help us build and deliver innovative payment solutions.

What you'll be doing 
We are currently looking for an HR Coordinator to join our Human Resources team. This position is based in our Jacksonville, Florida office and will be responsible for supporting the HR Team across the US and also support the Global People Enablement Team.  This role offers a hybrid working environment where you will have a blend of remote working days and 3 in office days during the work week.  We are looking for a dynamic and proactive individual who is quality driven in their service approach.  You will own, manage and elevate the candidate and employee operational experience. You are passionate about offering support to your internal stakeholders, which includes our HR business partners, recruiters and people leaders, as well as being the main point of contact for candidates and employees, all while keeping quality experience top of mind. Most importantly, we’re looking for someone who is excited about HR and wants to gain exposure to all aspects of the function.   

Responsibilities

• Deliver a first-class HR operational service across multiple Paysafe locations in the U.S. and globally
• Act as a key point of contact for candidates, employees, HR business partners, talent acquisition partners , and people leaders.
• Support internal and external stakeholders with proactive problem-solving (e.g.,
• scheduling, technical issues, business calendaring).
• Provide administrative support to the Talent Acquisition team by:
• Coordinating and scheduling interviews with candidates and hiring managers
• Drafting and generating offer letters in alignment with company policies
• Initiating background checks and helping to track completion ahead of the planned start dates
• Initiating and tracking onboarding activities to ensure a smooth new hire experience
•  Assist with onboarding new hires, including completion of new hire orientation and benefits orientation
• Respond to employee and manager queries in a timely and professional manner.
• Maintain and update job requisitions and employee records in the HRIS (SuccessFactors) and payroll system.
• Assist with benefits administration, including:
• Processing new hire benefits enrollments
• Managing qualifying life events and related documentation
• Supporting benefits reporting and audits to ensure compliance and accuracy
• Assist with Immigration inquiries 
• Standardize job postings and position descriptions.
• Perform data validation for employee reviews and maintain various Excel reports.
• Audit reports and support ad hoc reporting requests.
• Route invoices and coordinate with third-party vendors and the accounting team.
• Provide administrative and project support to the U.S. HR team and beyond.
• Continuously identify process improvements to enhance efficiency and employee experience.
• Serve as a brand ambassador to help attract top talent.
• Other duties as assigned

 
What we're looking for

• Minimum of 1-2 years relevant administrative experience
• Experience using an HRIS preferably SuccessFactors is considered a plus
• Bachelor’s degree or equivalent experience preferred
• Ability to collaborate effectively and work cross-functionally across global teams
• Great interpersonal skills, self-motivated, innovative and experience working across functional departments
• Proficient use of HR Information Systems (SuccessFactors is considered a plus) and Microsoft Office applications particularly Excel, Word, Power Point and Microsoft Teams
• Ability to prioritize and complete tasks within deadline in a fast-paced and dynamic environment
• Strong attention to detail and data integrity
• Team player with who understands group objectives
• Display professional attitude and ability to maintain confidentiality 

 
Life at Paysafe: One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3000 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.