Global Benefits Manager

About Paysafe
Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com

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We are seeking a highly skilled and experienced Global Benefits Manager to join our rewards Center of Excellence (COE) team based in Jacksonville, Florida. This individual contributor role will be responsible for designing, implementing, and managing employee benefits programs with a strong emphasis on U.S. benefits and retirement plans. The ideal candidate will bring deep expertise in U.S. health and welfare programs, retirement plans (401(k)), compliance requirements, and a global benefits perspective to support international markets.  This opportunity offers a blend of 3 in office days during the work week and 2 remote working days during the work week.

Key Responsibilities:

• U.S. Benefits & Retirement Expertise: Oversee the design, administration, and compliance of U.S. health & welfare benefits, 401(k) plans, and leave programs.
• Global Benefits Management: Provide guidance and oversight on international benefits programs, ensuring alignment with company strategy, competitive positioning, and local regulatory requirements.
• Vendor & Stakeholder Management: Partner with external benefits providers, brokers, and internal stakeholders to ensure effective program execution and service delivery.
• Compliance & Governance: Ensure adherence to regulatory requirements such as ERISA, ACA, HIPAA, COBRA, and IRS/DOL guidelines for U.S. benefits.
• Benchmarking & Program Optimization: Conduct market research, benchmarking, and cost analyses to enhance the competitiveness and efficiency of global benefits offerings.
• Employee Communications & Engagement: Develop and deliver clear, concise benefits communications to employees, improving program understanding and utilization.
• Annual Enrollment Leadership: Drive the planning and execution of U.S. benefits open enrollment and support global renewal cycles.
• Data Analysis & Reporting: Utilize analytics to assess plan performance, track trends, and provide data-driven recommendations to senior leadership.
• Cross-Functional Collaboration: Work closely with HR, Legal, Finance, and Payroll teams to ensure seamless benefits administration and integration with company policies.

Qualifications & Experience:

• Bachelor’s degree in HR, Business, Finance, or a related field; advanced degree or certification (CEBS, CBP, or SHRM) preferred.
• 7+ years of experience in benefits administration, with a strong focus on U.S. benefits and retirement programs.
• Expertise in 401(k) plan administration, including compliance, plan audits, and vendor management.
• Preferred to have an understanding of global benefits frameworks, with experience supporting international markets.
• Strong knowledge of U.S. benefits regulations, including ERISA, ACA, HIPAA, and COBRA.
• Proven ability to analyze data, manage budgets, and optimize benefits program effectiveness.
• Exceptional project management and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder engagement skills to interact with employees, leadership, and vendors.

Why Join Us?

• Opportunity to shape and influence a global benefits strategy
• Work in a collaborative and dynamic environment with exposure to senior leadership

Life at Paysafe:

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments, please let us know.  We will be happy to help and look forward to hearing from you.