Business Systems Analyst

About Paysafe
Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com

Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

We are looking for an experienced Business Systems Analyst with our Finance Systems to join our team.  This role is based in Jacksonville, Florida and offers a hybrid work environment where you will have 3 in office working days and 2 remote working days during the work week.

Position Overview:

The role of Business Systems Analyst sits in the Finance Systems Platform Team within Technology. It is part of a larger functional and technical support team and is a key tech role supporting the Oracle Financial and other finance system applications. The successful candidate will also actively support development, finance, and audit teams, providing systems proficiency and expertise across applications.

Essential Duties:

Oracle Fusion Cloud implementation support:

• Taking part in all stages of an end-to-end implementation of Oracle Fusion Cloud;
• Business System processes, requirements, and gap analysis;
• Functional solution testing in the business applications;
• Improvements to existing business processes in Finance Systems or integrating new companies;
• Creating and maintaining reports, and visualization of data;
• Key- and End- users training, develop user guides;
• Data migration process support.

Ongoing support of the Oracle Fusion Cloud and Finance Systems instances, and to all Paysafe Business Units for their daily/monthly operations in the Systems:

• Support the functional and technical operability and requirements (security, audit, tax) for compliance of the Finance Systems;
• Problem solving – analyzing system’s issues, identifying appropriate troubleshooting, implement solution or workaround, independently or with the assistance of the respective system’s vendors;
• Provide innovative functional solutions to identified gaps in functionality based on business requirements and the general ability to troubleshoot standard Oracle bugs and issues;
• Implement new business cases, change requests for functional enhancements and process optimizations, custom controls, and validations;
• IT, Financial and Audit requirements support;
• Dealing with Oracle Support and Customer Connect – log and maintain Oracle Service Request for discovered functional bugs and malfunctions, apply the offered solutions.
• Key- and End- user training and support.

Take part in cross-functional integration projects with other Paysafe systems:

• Collaboration with Development, Infrastructure, InfoSec, Compliance and external Support Teams.
• Be a system SME and advise other project teams on system capabilities.

Business Systems analysis:

• Perform business systems analysis of finance ideas and requests for Paysafe enhancements across all finance applications;
• Develop documentation: functional requirements, solution design, process workflows, test plans, scenarios for UAT, data migration
• Collaborate with accounting and finance teams to prioritize objectives and address issues.
• Provide ongoing maintenance and support, including upgrades to related software systems,  and incident resolution.
• Develop various reports (Toad/SQL, Splash, Blitz, Fusion)
• Where required support the QA Team on any test activities.

Your Profile:

Minimum Requirements:

• 5-10 years’ experience across R12 and Oracle Cloud Fusion working on: Payables, Receivables, General Ledger, Accounting Hub, E-Business Tax, Fixed Assets, Cash Management, Purchasing, Order and Inventory Management, and Oracle Incentive Compensation.
• Strong SQL experience and analytical skills
• Strong Excel abilities for analytical purposes
• Comprehensive experience in full life-cycle implementations in a global company.

Preferred:

• Experience with Atlassian Jira, Confluence, or Service Now.
• Previous exposure on other finance applications, e.g. Blackline, OneStream, AutoRek.
• Experience managing multiple projects/tasks of varying complexities, meet deadlines and work well under pressure
• Confident communication across multiple teams and at all levels of the organizational structure
• Knowledge of the major finance, accounting, and compliance standards
• University Degree in either a Finance, Mathematical or IT discipline (industry experience is preferred

Life at Paysafe:

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.