Associate Risk Investigator

About Paysafe  

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.  

Overview: 

Kickstart Your Career in Merchant Risk Fraud. 

Are you ready to launch your career in fraud prevention and risk management?

Join Paysafe’s dynamic team as a Risk Associate where you’ll play a key role in protecting our business and customers from fraud and financial loss. 

This entry-level position is ideal for individuals with a strong analytical mindset, a passion for problem-solving and an interest in learning about financial crime. You’ll gain hands-on experience investigating suspicious activity, working with financial data, and collaborating with internal and external partners. 

This role is based in Jacksonville, Florida and offers a flexible hybrid environment where you will have a blend of three office days and two remote working days during the work week.

Responsibilities: 

• Monitor daily merchant transactions to identify unusual patterns and take action to mitigate risk. 
• Investigate high-risk activity by engaging with merchants, issuing banks, and cardholders. 
• Educate customers and partners on best practices for card acceptance and  fraud prevention. 
• Collaborate with peers and leadership to improve systems and processes. 
• Work on ad hoc projects and initiatives as needed to help the company manage  risk.  
• Help supporting the team with reporting and other administrative tasks relevant  to the risk team  

Qualifications: 

• Degree in Business or a related field (or equivalent experience). 
• Experience working fraud/risk/KYC roles advantageous, but not essential  
• Excellent written and verbal communication skills 
• Strong organizational skills to own and manage your own caseload  
• Demonstrates basic data literacy, with the ability to create and interpret reports  in Excel. 

 Life at Paysafe: 

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3300 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.  

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.   

Equal Employment Opportunity 

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you