Sales Support Representative

Date: 13-Sep-2022

Location: Irvine, CA, US, 92612

Company: Paysafe

About Paysafe Limited

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over US $120 billion in 2021, and approximately 3,500 employees located in 10+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com
 

Paysafe is widely recognized as a leading global provider of payments solutions for businesses and consumers. Experienced and trusted as both a partner and solutions provider, Paysafe is well positioned to capitalize on the wave of new technologies entering the payments space and focused on accelerated growth.

 

Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

 

To help us fuel accelerated growth, we are seeking a Sales Support Representative.

 

Position Summary:

The Sales Support Representative is responsible for building and maintaining relationships with ISO/ISA partners with sales like mindset to increase the number of application submissions. Sales support maintains constant communication with sales partners with the goal of transitioning a signed merchant application to a processing merchant.  Sales Support provides industry or company information to help facilitate the transition from application to processing merchant.

 

Your responsibilities would include:

  • Monitor incoming applications from sales partners for completeness
  • Respond to and initiate inbound/outbound emails and phone calls to facilitate completion and submission of merchant applications
  • Liaison between internal departments to ensure partner needs are fulfilled effectively
  • Data entry into multiple systems
  • Assist with application processing to ensure merchant activation
  • Provide training and support with cost analysist for sales partner pricing
  • Understand company guidelines in order to assist sales partners in placing merchant business
  • Achieve a solid understanding of Paysafe’s business as well as great knowledge of the Company’s payment processing solutions, systems, services and products.

 

Qualifications:

  • Associate’s or equivalent combination of education and experience
  • Industry experience preferred
  • High level of initiative, motivated, and persistent
  • Excellent problem solving, verbal/written communication, and solutions-oriented
  • Requires interaction with all levels of employees, Sales Partners, Vendors and Merchants

 

Tools:

  • Strong knowledge of Microsoft Office Suite


Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.  We encourage you to apply even if your experience does not exactly align as we value diverse thoughts, experience, and backgrounds.


Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments, please let us know.  We will be happy to help and look forward to hearing from you.


Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles