Financial Crime Intelligence Analyst

About Paysafe 

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

About the role

We are looking for a Financial Crime Intelligence Analyst to join our Financial Crime Intelligence team, with a primary focus on responding to Requests for Information (RFIs) from banking partners and law enforcement, reviewing case material, customer activity and transaction flows, and supporting APP reimbursement review and internal escalations.

While operational in nature, the role sits within a team moving toward a more insight-driven model, and the successful candidate will be encouraged over time to help identify trends, repeat drivers and process improvements. Analytics experience is desirable but not essential; curiosity, adaptability and a willingness to engage beyond day-to-day processing are key.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location.  This will be based in our Dublin hub. The Dublin office is located in George's Quay in the heart of Dublin.

The impact you will have:

• Manage and respond to Requests for Information (RFIs) from banking partners and law enforcement agencies in a timely, accurate, and compliant manner
• Review case material, customer activity and transaction flows to produce accurate, well-reasoned intelligence responses
• Support APP fraud reimbursement processes, including inbound/outbound case reviews and coordination with internal teams
• Where appropriate, escalate cases for internal SAR consideration and support SAR narrative drafting
• Identify recurring themes and trends across RFIs (e.g., repeat driver, control gaps, emerging typologies) and contribute insights to inform risk mitigation and process improvements
• Support initiatives to automate and streamline components of the RFI process by documenting requirements, validating outputs, and identifying opportunities to reduce manual effort and improve quality
• Maintain accurate and complete case records within case management systems, ensuring data quality and audit readiness
• Collaborate closely with internal stakeholders (e.g., Risk Systems, Product, Compliance, Operations)

What we’re looking for:

Essential:

2+ years’ experience in financial crime, AML, fraud, investigations, intelligence, or a related risk function

• Experience responding to RFIs and/or working with banking partners or law enforcement agencies
• Strong written communication skills and the ability to produce clear, structured, and accurate intelligence summaries.
• Ability to manage multiple priorities and deadlines in a high-volume, regulated environment
• Comfort operating in ambiguity, with a willingness to take ownership beyond day-to-day task handling
• Full English proficiency: Additional language skills (e.g., Spanish or German) are an advantage

Desirable:

• Interest in using data and insights to identify trends, root causes, and opportunities for improvement
• Exposure to process improvement, operational optimisation, or automation initiatives
• Experience with case management tools (e.g., Salesforce/Jira)
• Strong stakeholder-management skills, particularly when engaging with external banking partners
• Familiary with payments, banking or e-commerce environments

Nice to have:

• Knowledge of APP scams, mule activity or fraud typologies
• Exposure to reporting or BI tools (e.g., Power BI, Tableau)
• Basic familiarity with data concepts, reporting, or analytics tools (e.g., SQL, dashboards)

A snippet of what you’ll get in return:

• Enjoy free breakfast available for you to better your mornings
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Don’t want to use up all your holiday days? Take advantage of the opportunity to work abroad up to 2 weeks in the year from any location (subject to HR approval)
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included, Fertility cover & Travel cover), income protection, life assurance and more.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill, Neteller and Paysafe Card. Upon joining we will award you £50 into each wallet.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.

What to expect next:

1. Phone screen with Talent Acquisition
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Talent Acquisition

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.